YSD Associate Substitute

Posted Yesterday
Be an Early Applicant
44120, Cleveland, OH, USA
In-Office
20-25 Hourly
Entry level
Other
The Role
Provides reference assistance, readers’ advisory services, and technology support to youth customers at library branches. Handles confidential information securely, delivers inclusive customer service to a diverse community, and maintains reliable attendance. Requires a flexible schedule covering daytime, evening, and weekend hours.
Summary Generated by Built In

Shaker Heights Public Library seeks enthusiastic, flexible, customer-focused candidates to fill the position of Substitute Library Associate to work in our Youth Services department at our Main Library and Bertram Woods Branch.  We are an innovative, community-focused first-ring suburban library whose mission is to strengthen our diverse community and transform lives by bringing together people, information, and ideas. We promote equity and inclusivity in all aspects of our customer service.     

The Substitute Library Associate assists youth customers of all socioeconomic backgrounds with reference questions, readers’ advisory services, and technology. Must demonstrate ability to handle confidential information in an appropriate and secure manner and interact appropriately and effectively with a culturally diverse workforce and community.  Regular attendance and punctuality are essential. This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the scheduling needs of the library system.

Qualifications

Bachelor’s degree with reference desk library experience is required.  Must be familiar with online databases and the internet.  Public library experience preferred.  Must be available to work a flexible schedule including days, evenings, and/or weekends.  

Hours: This position works a variety of day, evening and weekend hours.

Benefits: This position is not benefits eligible.

Diversity, Equity, and Inclusion Statement:

We welcome, value, and seek to include people of all races, ethnicities, cultures, religions, socioeconomic statuses, ages, visible and invisible disabilities, political and social viewpoints, housing statuses, sexual orientations, and genders. We continually strive to provide equitable and welcoming access for all members of our community and staff.

Read our complete Mission, Vision, and Values statement at https://shakerlibrary.org/about-us/mission-vision-values/

Shaker Heights Public Library is an Equal Opportunity Employer


Skills Required

  • Bachelor's degree
  • Reference desk library experience
  • Familiarity with online databases and the internet
  • Availability for a flexible schedule including days, evenings, and/or weekends
  • Public library experience
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The Company
HQ: Cleveland, OH
67 Employees
Year Founded: 1937

What We Do

Shaker Heights Public Library is a library district in eastern Cuyahoga County, Ohio, serving the city of Shaker Heights and the Shaker Square portion of Cleveland. The library strengthens its diverse community and transforms lives by bringing together people, information, and ideas. It operates two locations, consisting of the Main Library and the Bertram Woods Branch, providing essential resources and digital access to the public.

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