WtX Group Leader Site Support

Posted One Month Ago
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Burrillville, RI, USA
In-Office
Senior level
Greentech • Energy • Industrial • Renewable Energy
The Role
Leads site support operations across multiple project locations, coordinating personnel, manpower planning, logistics, transportation, accommodation, equipment, materials, certifications, and compliance. Oversees a team of Site Support Specialists, administrative processes, supplier communications, warehouse activities, procurement benchmarking, import/export documentation, invoicing support, and QHSE adherence. The role drives continuous improvement, resource allocation, operational readiness, and collaboration across project, finance, HR, field service, suppliers, and customer-facing teams.
Summary Generated by Built In
Company Description

Welcome to Kanadevia Inova, a global innovation leader in the waste infrastructure space, where we believe in creating a sustainable future through technology and innovation. 

Transforming Waste into Value

At Kanadevia Inova, we pride ourselves on being at the forefront of waste-to-X technology. We are not just waste managers; we are creators of value from what communities discard. Your role at Kanadevia Inova directly contributes to turning something once considered useless - waste - into something invaluable: energy, heat, hydrogen, fertilizer, and beyond.

Job Description

The Group Leader Site Support is responsible for overseeing the daily operations of the site support function, ensuring efficient planning, allocation, and logistical coordination of personnel across multiple project sites. This role leads a team of Site Support Specialists, ensuring manpower coordination meets project needs while complying with internal policies and external regulatory requirements. The Group Leader also acts as a key liaison between site teams, account management & development, and support services, contributing to continuous improvement and operational excellence in mobility, administration, and compliance across the region.

 

Key Responsibilities:

Team Leadership & Operational Oversight:

  • Lead and supervise Site Support Specialists to ensure consistent planning and coordination of manpower and logistics across all active sites.
  • Review and validate project-specific manpower forecasts, working closely with Project and Field Service Managers.
  • Support site supervisors in coordinating human and logistical resources.
  • Monitor workload distribution and align resources with business priorities, escalating gaps or overcapacity as needed.
  • Organize site logistics, including transportation, tool/equipment deliveries, and material supplies.
  • Provide guidance on workforce mobility, ensuring appropriate handling of accommodation, transportation, PPE, and work permit arrangements.
  • Ensure that certifications and competencies of all site personnel are verified and kept up to date in relevant systems.
  • Lead and guide the team by our company Leadership Principles, ensuring full engagement and commitment.

Administrative Coordination & Stakeholder Support:

  • Act as the central coordination point for site support administration, ensuring alignment across functions (e.g., P&C, Finance, Project Execution).
  • Guide the team in managing incoming customer and supplier communications and maintaining accurate contact data.
  • Ensure timely and accurate documentation for internal processes, work instructions, and project correspondence.
  • Support invoicing and billing activities for minor project elements and assist with internal cost tracking.
  • Oversee general office and workshop logistics such as mail handling, visitor coordination, and site-specific facilities support.

Compliance & Collaboration:

  • Lead the implementation of internal standards and ensure team adherence to QHSE policies and mobility compliance requirements.
  • Oversee documentation and resolution of deviations, improvement actions, and lessons learned using the company’s management system.
  • Drive continuous improvement initiatives within the site support function, standardizing practices and contributing to higher service quality and operational reliability.
  • Represent the support team in status and planning meetings to provide insights and ensure service readiness for upcoming projects.

Local specificities:

  • Tooling & equipment management, including import/export logistics and inventory control for site support operations.
  • Supplier price comparison and procurement benchmarking to secure competitive pricing for tools, equipment, and materials.
  • Recruiting and staffing of Site Support Specialists and related site support personnel.
  • Oversight of local warehouse operations, including receiving, storage, and dispatch of tools and materials.
  • Oversight of manufacturing-related purchasing and costing activities supporting site support operations.

 

Key Performance Indicators (KPIs):

  • On-time delivery of tools, equipment, and materials to project sites.
  • Tooling and equipment inventory accuracy (%).
  • Cost savings achieved through price comparison and supplier negotiation.
  • Timeliness and accuracy of import/export and customs documentation.
  • Compliance with QHSE and internal procedures.

Qualifications

Qualifications & Experiences:

  • Higher education or technical diploma in Business Administration, Logistics, or a related field is preferred.
  •  5+ years’ experience in operational or administrative coordination within an industrial or service setting.
  • Experience in working in a matrix organization.
  • Strong knowledge of manpower planning, logistics, and resource coordination.
  • Advanced IT proficiency in business applications, including field service management tools
  • Fluent in the local language and English, another language is a plus. 

 

Personal Attributes:

  • Strong awareness of QHSE (Quality, Health, Safety, and Environment) management system and commitment to safe work practices.
  • Strong leadership and team coordination skills with a hands-on, service-oriented mindset.
  • Excellent interpersonal and communication skills, capable of working across departments and levels.
  • Adaptable, resilient, and able to manage multiple priorities in a dynamic project environment.
  • Willingness to collaborate with external service providers to ensure effective mobility management.

Additional Information

We offer
• Responsible challenge with diversified field of activity
• Team-oriented working atmosphere in an international Company
• Personal development opportunities through own Inova Academy
• Opportunity to gain an insight into various technical disciplines
• Excellent employment conditions
• Attractive working place (central, good transport links)
• Modern infrastructure

For HR agencies: Please note that we do not accept applications coming from agencies. Thank you.

Skills Required

  • Higher education or technical diploma in Business Administration, Logistics, or a related field
  • 5+ years of experience in operational or administrative coordination within an industrial or service setting
  • Experience working in a matrix organization
  • Strong knowledge of manpower planning, logistics, and resource coordination
  • Advanced IT proficiency in business applications, including field service management tools
  • Fluency in the local language and English
  • Strong QHSE awareness and commitment to safe work practices
  • Strong leadership and team coordination skills
  • Excellent interpersonal and communication skills
  • Ability to manage multiple priorities in a dynamic project environment
  • Willingness to collaborate with external service providers for mobility management
  • Additional language skills

Kanadevia Inova Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kanadevia Inova and has not been reviewed or approved by Kanadevia Inova.

  • Wellbeing & Lifestyle Benefits — Flexible working hours and up to two home-office days per week are available in some roles, supporting work-life balance. Feedback suggests additional lifestyle extras such as recreation or travel allowances are offered in certain locations.
  • Retirement Support — Pension contributions and third-pillar support are cited as part of the package in some countries. Feedback suggests retirement benefits are a recurring element, though specifics are set locally.
  • Strong & Reliable Incentives — Examples like a 13th salary, annual bonus potential, and referral or phone allowances provide tangible financial add-ons. Feedback suggests these incentives can complement standard base pay in eligible roles.

Kanadevia Inova Insights

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The Company
HQ: Zürich
3,500 Employees
Year Founded: 1933

What We Do

Kanadevia Inova is a global greentech leader specializing in Waste to Energy (WtE) and Renewable Gas (RG). It delivers turnkey systems that transform waste into valuable resources through cutting-edge technology, focusing on the energy transition and circular economy to create a future free of wasted waste.

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