At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Workspace Support to join our UniQue team.
What will you be doing in this role?
- Administer and configure SharePoint Online sites, permissions, libraries, and governance policies.
- Manage Power Platform environments (Power Apps, Power Automate, Power Virtual Agents), including licensing, DLP policies, and environment setup.
- Support Power BI workspace management, data gateway setup, capacity planning, and dataset refresh schedules.
- Operate and monitor Microsoft Fabric workloads, pipelines, and dataflows for performance and reliability.
- Maintain compliance and security settings according to corporate policies and Microsoft best practices.
- Provide Tier 2/3 support for end-user incidents and service requests in Microsoft 365 Modern Workplace tools.
- Assist end-users in developing and maintaining Power Automate workflows to streamline business processes.
- Troubleshoot complex issues, perform root cause analysis, and coordinate with cloud providers when needed.
- Monitor service health dashboards and proactively address potential performance or availability issues.
- Maintain documentation for Microsoft 365 processes, configurations, and workflows.
- Implement and manage governance controls to ensure compliance with organizational standards.
- Ensure compliance with internal security, data protection, and regulatory requirements.
- Conduct regular audits of access controls and permissions.
- Collaborate with IT security, compliance, and other teams for cohesive cloud resource management.
- Work with business units to identify opportunities to improve productivity using Microsoft 365 and Power Platform.
- Communicate effectively with stakeholders to understand requirements and address concerns.
Requirements
What will you be bringing to the team?
- Hold at least a High School Diploma
- Minimum 5 years of recent, hands-on experience supporting Microsoft 365 environments.
- At least 3 years of hands-on experience with Power Apps development, Power Automate workflows, and environment governance.
- Minimum 3 years of hands-on experience with Power BI, including dataset modeling, DAX, gateway configuration, and workspace administration.
- At least 1 year of hands-on experience with Microsoft Fabric architecture, its workloads, and integration with Power BI.
- Minimum 3 years of hands-on experience with Microsoft 365 security, Compliance Center, and identity & access management (Entra ID).
- Ability to troubleshoot complex Microsoft 365 issues and implement effective solutions.
- Strong analytical skills to assess and improve Modern Workplace processes and workflows.
- Ability to document processes clearly and provide training on Microsoft 365 services.
- Proficiency in English language at B2 level.
Top Skills
What We Do
Uni Systems, a member of Quest Group, has been a reliable ICT partner to companies and organizations in the European market for over 60 years. We are the first IT company founded in Greece, in 1964, and we have been supporting our clients ever since. Trusting customers, extensive solutions offering, strong partnerships and experienced people, those are the main grounds for Uni Systems’ rapid expansion of operations across geographies and industries.
With more than 1450 specialized ICT professionals, established presence in more than 20 countries, and branches and subsidiaries in the heart of the European Union (Athens, Barcelona, Brussels, Bucharest, Luxembourg and Milan), we are effectively addressing the needs of European and International organizations and institutions and delivering value-added integrated solutions to our customers.
Through our strong industrial vertical expertise, supported by the range of our horizontal solutions, we hold a substantial and successful track record in the delivery and implementation of large-scale, mission-critical projects in the sectors of Banking & Finance, Enterprise & Utilities, Government, and Telecommunications, as well as in EU Institutions and Agencies.
Participations in real commercial implementations of best practices (i.e. ITIL, RUP, PRINCE2, PMI), has provided our people with significant experience, unique know-how and proven capability in designing, implementing and successfully supporting complex ICT projects, through a range of solutions and business areas.
At Uni Systems, we support innovation, and we have been investing in the European and National research ecosystem. Our Research and Innovation (RDI) department has been successfully bidding and winning a series of research programs in promising technological areas, such as 5G, AI in Health, and Blockchain in Governance.
Enabling our clients' digital transformation journey is our passion and we remain strongly committed to it.
