Why Astrid & Miyu?
We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.
We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.
Everything we do is guided by our values:
Grow Together. Celebrate Each Other. Break All Boundaries.
Want to discover more? Explore life at A&M, meet our people and learn more about our values here.
Location: Hatton Garden Workshop, London.
Salary & Benefits: £14.42/ hour (based on a £30,000 annual pro rata salary for 6 months). See more on our benefits here.
Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.
This is a 6 month Fixed Term Contract.
The Workshop Production Assistant Mission:
To bring high quality production, technical mastery and an engaging spirit to a dynamic, dual-function role across bench production and workshop coordination. As our in-house wax carving talent, you will guide and inspire team members in wax carving techniques, maintain production and quality standards of our story chain programme, and ensure day-to-day operations run seamlessly.
How you'll drive success:
Workshop & Administrative Coordination
Daily Operations: Support day-to-day workshop organisation, keeping the space efficient, tidy, and inspiring to work in.
Order Fulfilment: Process and dispatch customer orders and repairs efficiently; prepare and transport pieces to the Assay Office.
Stock & Component Care: Assist with component organisation, stock movements, counts, and audits in collaboration with Ops and Logistics.
Data & Tracking: Track and report weekly production and trade order data.
End-to-End Workflow: Carry out QC on story chain orders post-Assay and assist with repairs and returns from intake to completion.
Bench Production
Wax Carving Excellence: Sculpt, carve, and prototype designs in wax for bespoke pieces and new collection concepts.
Creative Mentorship: Inspire and train team members in wax carving fundamentals and technical tips, building skill and confidence across the workshop.
Bench Craftsmanship: Produce Story Chain and service programmes in 9–14ct gold to Astrid & Miyu’s signature quality standards.
Product Innovation: Partner on the testing and development of new programmes, offering creative input on technical feasibility.
Quality & Care: Uphold flawless workshop standards for craftsmanship, safety, tools, and material management. Perform detailed quality control and repairs in a timely manner.
What you'll need to thrive:
A values champion and brand ambassador our values must resonate deeply with you
Wax Carving Expertise: Hands-on experience carving and shaping wax models for jewellery casting.
A Passion for collaboration: Natural confidence in mentoring, demonstrating techniques, and fostering a collaborative learning environment.
Bench Experience: Proven skill working with 9–14ct gold, soldering, finishing, and bench repair.
Precision & Eye for Detail: Meticulous care in handling precious metals, stones, and finished pieces.
Time Management: Ability to balance creative bench work, teaching moments, and operational timelines seamlessly.
A Collaborative Mindset: A proactive, dependable, and encouraging attitude that supports the growth and success of the whole workshop team.
Your Journey With Us: - Want to know more about our interview process? Find out what to expect here.
Job Application & AI: Our teams are hiring people, not perfect answers. Share your own experiences, examples and personality. That's what helps us understand who you are and what you could bring to the team.
Skills Required
- Hands-on experience carving and shaping wax models for jewellery casting
- Experience working with 9–14ct gold
- Experience with soldering, finishing, and bench repair
- Ability to mentor team members and demonstrate wax carving techniques
- Meticulous attention to detail when handling precious metals, stones, and finished pieces
- Ability to balance bench work, mentoring, and operational timelines
- Proactive, dependable, collaborative, and encouraging attitude
- Strong alignment with company values and ability to act as a brand ambassador
What We Do
Our Brand Story: Astrid & Miyu was founded in 2012 by Connie Nam. Born in Seoul, Korea she spent much of her life travelling and living in different countries. Inspired by her mother, jewellery had been a part of her life from a very young age. Anytime she travelled she would always pick something up from local markets or small quirky jewellers. Her purchases were always spontaneous and serendipitous. However, when she wanted to purchase with intent for family, friends or herself she struggled to find a go-to brand. The experiences in existing brands were stale and impersonal, with products under glass counters and sales staff in black uniform. It all felt staid and uninspiring. Connie saw this as an opportunity to bring something different to the market. Inspired by her local jeweller back home in Seoul, she wanted to offer products that were full of sentiment and innovative in design, together with an experience that was personal and engaging, and most importantly to create a brand that is inclusive and empowering. A decade later and Astrid & Miyu is internationally celebrated as being more than just a jewellery brand. Our Mission: More than just a jewellery brand, we are a movement on a mission to revolutionise the jewellery experience.
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