Workplace Experience Officer

Workplace Experience Officer – Commercial  

At Aurecon, we are optimistic about the future. We are thinkers, solvers, and collaborators who work with our clients to deliver the infrastructure and assets that strengthen communities and create a sustainable future.  

We are looking for a Workplace Experience Officer to join our Tāmaki Makaurau Auckland office in Newmarket on a full-time, site-based basis. In this role, you will play a vital part in changing the way we deliver Workplace Experience. 

What you’ll do  

As one of the first points of contact in our stunning Auckland office, you’ll bring our brand to life by creating an inclusive, welcoming environment and delivering memorable experiences for clients, visitors and employees. This is more than your regular front of house role; this is a busy and varied opportunity where your ideas and input will be welcomed as you grow in the role and make it your own. 

Here are the key things you will do to in your everyday: 

• Anticipate client, visitor, and employee needs and offer a seamless and memorable experience. 

• Help organise and support a busy events calendar across multiple locations, including DEI initiatives, Limelight events and Auckland office monthly socials, while coordinating catering, logistics and stakeholder engagement. 

• Support the smooth running of the office facilities, coordinating office maintenance, security passes, lockers, and repairs. 

• Work closely with the Workplace Experience Coordinator and wider New Zealand Workplace team to keep communication channels up to date. 

• Be proactive and continuously look for ways to improve the client and employee experience. 

• Support day-to-day office operations including tasks such as inventory management, mailroom duties, fleet assistance and general administrative responsibilities. 

• Proactively engage with and develop strong and trusted relationships with stakeholders across the business, including ad hoc tasks.  

What you’ll bring 

You’ll have a genuine passion for workplace experience and customer service. We value that each of our team members brings something different to Aurecon. We look for people who have had a broad range of experiences throughout their career and can demonstrate how they have worked as part of a team to bring ideas to life. 

The ideal candidate will possess the following: 

• Proven experience working in a customer focused role, ideally within a dynamic environment or with exposure to event planning. 

• Strong administrative skills, with the ability to quickly pick up new systems, stay organised and juggle competing priorities. 

• An adaptable, resilient team player who is passionate about delivering seamless customer experiences and supporting others in a fast-paced, people-centric environment. 

• Ability to troubleshoot and provide practical solutions. 

• Excellent interpersonal and communication skills, including written communication. 

• A current New Zealand driver licence is required. 

How we support your growth 

We believe your career should be a rewarding adventure. Recognised by the AFR as a Best Place to Work in 2026, we embrace diverse perspectives, giving you the opportunity to make a real impact. 

Who we are 

We are an engineering consultancy with more than 6,000 people across Australia, Aotearoa New Zealand and Asia. We believe the world needs people who can engineer possibilities; people who can create infrastructure that makes life better for people and the planet. That is why we are here – to bring ideas to life, the Aurecon way. 

Ready for your next adventure? 

If this sounds like your next step, we’d love to hear from you. We are an equitable opportunity employer that values diverse perspectives and the contribution that every one of our people makes to our culture. Put simply, we want you to bring your whole self! 

We know that people from historically or currently marginalised backgrounds are less likely to apply for roles where they don't match all of the advertisement criteria exactly - if this advert has piqued your interest and your experience may not align fully then we still want to hear from you and encourage you to apply. We are committed to ensuring that you are well supported so that our recruitment process is fair, equitable, inclusive and accessible to everybody. Please let us know if there are any adjustments or support that we can offer to make the recruitment process more accessible to you. 

Our hiring decisions are made by people, not AI. We’re most interested in your individual thinking and experiences—so please ensure your application reflects your authentic perspective. 

Te whakahā i ngā whakaaro | Breathing life into our ideas, thoughts, views   

Kia māia, kia kaha, mahi tahi | Be bold, be strong, work as one