Workforce Management Process Analyst

Posted 12 Hours Ago
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Avon, IN, USA
Hybrid
Mid level
Industrial • Manufacturing
The Role
Maintains and supports workforce management systems for warehouse operations. Develops labor standards, conducts time studies and workflow analyses, maintains layouts and process documentation, analyzes operational data, reviews performance metrics, trains supervisors, manages system data and access, validates labor standards, and recommends process and labor improvements. Partners with operations leadership to improve safety, quality, productivity, efficiency, and resource utilization.
Summary Generated by Built In

Job Title

Workforce Management Process Analyst

Job Category

Engineering

Job Description

What starts with YOU, moves the world! 

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Workforce Management Process Analyst out of our Avon, IN and occasionally our Danville, IL facility - the incumbent will travel between the two.

What You Will Do:

  • As a Workforce Management Process Analyst, you will be responsible for maintaining and supporting the workforce management system while partnering with operations leadership to improve productivity, efficiency, and resource utilization.
  • Develop, implement, and maintain labor standards for warehouse operations.
  • Conduct time studies and workflow analysis to establish accurate performance expectations.
  • Maintain warehouse layouts, process maps, and operational flow documentation.
  • Collect and analyze operational data to identify opportunities for labor and process improvements.
  • Review workforce management reports and performance metrics with supervisors and management teams.
  • Train supervisors and support staff on workforce management tools, reporting processes, labor standards, and performance measurement methodologies.
  • Maintain system data, including job codes, equipment information, security access, employee schedules, and related workforce management files.
  • Validate labor standards and recommend corrective actions when process, equipment, or operational changes occur.
  • Support continuous improvement initiatives focused on safety, quality, productivity, and operational efficiency.
  • Evaluate labor adjustment requests and exercise sound judgment to ensure data accuracy and consistency.

Who You Are:

  • You are an analytical problem-solver with a strong understanding of warehouse and distribution operations.
  • You enjoy working with data, identifying process improvement opportunities, and collaborating with leaders to drive operational excellence.
  • You communicate effectively with employees at all levels of the organization and can translate complex information into practical solutions.

What You Will Need:

  • Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or a related field preferred.
  • Equivalent combination of education and relevant experience may be considered.
  • Equivalent industry experience of 8-10 years may be considered in lieu of a degree.
  • Possess 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments.

Skills & Abilities:

  • Knowledge of warehouse and distribution center operations.
  • Experience conducting time studies, labor analysis, or process improvement activities.
  • Strong analytical and mathematical skills.
  • Proficiency with computer applications, databases, and reporting tools.
  • Excellent verbal, written, and interpersonal communication skills.
  • Ability to train and coach operational personnel on workforce management processes and tools.
  • Ability to analyze data and provide actionable recommendations to leadership.

Who we are: 

Hyster-Yale Materials Handling, Inc., designs, engineers, manufactures, sells and services a comprehensive line of lift trucks, aftermarket parts and technology and energy solutions that are transforming the way the world moves materials from Port to Home. As a global leader in the materials handling industry, Hyster-Yale Materials Handling, Inc, has been building relationships with our customers, suppliers, dealers and employees for over 100 years. For more information about a career with Hyster-Yale, please visit hyster-yalecareers.com. 

What we offer: 

Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). 

#LI-TE1

#LI-HYBRID

Job Type

Permanent

Time Type

Full time

Work Hours

40

Travel Required

10-25%

Primary Location

HY US Avon, IN

Address

10144 Veterans Dr

Zip Code

46123

Field-Based

No

Relocation Assistance Available

No

We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing.

EOE/Minorities/Females/Veterans/Disabled

Skills Required

  • Bachelor's degree in Industrial Engineering, Operations Management, Supply Chain, or a related field
  • Equivalent combination of education and relevant experience may be considered
  • 4-6 years of experience in warehouse, distribution, industrial engineering, workforce management, or related operations environments
  • Equivalent industry experience of 8-10 years may be considered in lieu of a degree
  • Knowledge of warehouse and distribution center operations
  • Experience conducting time studies, labor analysis, or process improvement activities
  • Strong analytical and mathematical skills
  • Proficiency with computer applications, databases, and reporting tools
  • Ability to train and coach operational personnel on workforce management processes and tools
  • Ability to analyze data and provide actionable recommendations to leadership
  • Excellent verbal, written, and interpersonal communication skills

Hyster Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hyster and has not been reviewed or approved by Hyster.

  • Healthcare Strength Core medical, dental, and vision coverage, plus onsite clinics at some locations, indicate strong healthcare provision. Wellness, counseling, and total health programs are also emphasized.
  • Retirement Support A 401(k) plan with company contributions and profit sharing supports long‑term savings. Retirement elements are part of the standard U.S. package for corporate and plant roles.
  • Fair & Transparent Compensation Base pay is often competitive for local manufacturing roles, with overtime opportunities boosting total earnings in production. Company materials highlight equitable compensation principles and periodic program reviews.

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The Company
HQ: Mayfield, OH
229 Employees

What We Do

Hyster® is a leader in materials handling, providing versatile and dependable lift truck solutions for robotics, telematics, electrification, parts, fleet management and forklift operator training that are specific for your industrial application. We manufacture a full line of electric, diesel and LPG forklifts – from warehouse models to high capacity and heavy duty container handlers – that are engineered to move products efficiently and elevate the productivity of your operation

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