Neko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear.
In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.
Role Purpose
Neko Health is expanding into the US market, and this role is being created to make sure staffing, shift structures, and labor resources keep pace with that growth without compromising service levels or cost efficiency.
This is first and foremost a strategic, data-driven role. The Workforce Management Lead will analyze and understand Neko's labour performance and measuring end to end — from raw operational data through to the strategic staffing and cost decisions that data should drive — and will explore AI-enabled ways to structure and organize the workforce, rather than defaulting to manual or legacy scheduling methods. This role is also expected to contribute to day-to-day rota scheduling support.
What You'll Deliver in the First 6–12 Months
Strategic labour analytics (lead priority)
Own end-to-end analysis of Neko's labour performance and metrics — productivity, utilization, cost per labor hour, and labor waste — from raw data through to a strategic read leadership can act on, not just a monitoring dashboard.
Develop short- and long-term labor forecasts using historical data, seasonality trends, and business growth projections.
Provide insights and recommendations to leadership on staffing and operational decisions, including staffing adjustments during demand surges (e.g., flu season).
AI-enabled workforce design
Explore AI-enabled approaches to structuring and organizing the workforce — e.g., using AI/ML methods to improve shift-pattern design, coverage modeling, or forecasting accuracy — rather than relying solely on manual or legacy methods.
Identify and pilot specific opportunities where AI or automation can materially improve staffing efficiency or decision quality.
Data & systems build
Design and build the forecasting models, dashboards, and staffing tools this role depends on, rather than operating tools built by another team.
Structure the right tech stack for scheduling, time tracking, and leave management, and identify automation opportunities within it.
Cross-functional coordination
Work with HR, Operations, and Medical Operations to manage absenteeism, overtime, and productivity gaps, using the labour-analytics work above to inform those conversations.
Day-to-day: rota scheduling support
Support rota scheduling and shift coverage across clinics in multiple geographies, ensuring the right staffing mix across shifts (days, evenings, weekends).
Support shift bid processes and shift rotations to optimize coverage and employee satisfaction.
Minimum Qualifications
Proven experience of building a workforce forecasting model, staffing tool, or scheduling dashboard from scratch — not only configured or operated one built by another team or vendor.
Experience applying AI or machine-learning methods to workforce planning, forecasting, or scheduling problems.
Has owned workforce planning and labour-metrics analysis across multiple sites
Strong analytical skills with proficiency in data tools (e.g., Excel, Tableau, SQL) and workforce planning systems.
Excellent written and verbal communication skills in English.
Preferred Experience
Background in any shift-based, multi-site industry (e.g., retail, logistics/warehousing, aviation, , hospitality, manufacturing) is valued as much as healthcare experience.
Skills Required
- Proven experience building a workforce forecasting model, staffing tool, or scheduling dashboard from scratch.
- Experience applying artificial intelligence or machine-learning methods to workforce planning, forecasting, or scheduling.
- Experience owning workforce planning and labor-metrics analysis across multiple sites.
- Strong analytical skills and proficiency with data tools such as Excel, Tableau, and SQL.
- Experience with workforce planning systems.
- Excellent written and verbal communication skills in English.
- Experience in a shift-based, multi-site industry such as retail, logistics, warehousing, aviation, hospitality, or manufacturing.
Neko Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Neko Health and has not been reviewed or approved by Neko Health.
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Healthcare Strength — Benefits materials and U.S. role listings describe comprehensive medical, dental, and vision coverage, often including mental-health support for clinical staff. This indicates a strong health-focused foundation aligned with a preventive-care mission.
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Wellbeing & Lifestyle Benefits — Offerings include a complimentary annual Neko Health scan for employees (often extended to eligible family members), a monthly wellness allowance, and wellness rewards. These distinctive perks emphasize preventive health and everyday wellbeing.
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Leave & Time Off Breadth — Paid time off and paid holidays are standard, with flexible time policies depending on role. Clinician postings also call out CME days in some markets.
Neko Health Insights
What We Do
Neko Health is a Swedish health-tech company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to create a healthcare system that can help people stay healthy through preventive measures and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public.
