Workflow Automation Lead, Vice President

Job Description
Join JPMorgan Chase's Chief Administrative Office - Chief Data & Analytics Office (CAO CDAO) and accelerate your career with the Workflow Automation & Transformation team. You will play a pivotal role in driving digitization, transformation, and AI initiatives to help the firm achieve its strategic goals and objectives.
As a Workflow Automation Lead within the CAO Chief Data & Analytics Office, you will execute strategies that align with business goals and strategic objectives. You will collaborate with business functions, the workflow team, and technology teams to accomplish goals and deliver solutions. Your leadership will foster better integration of automated processes, enhancing efficiency, reducing manual workloads, and driving innovation across the organization.
Job Responsibilities:

• Work closely with internal clients and internal workflow & technology teams to gather and analyze business requirements
• Ensure solutions are tailored to meet client needs and align with strategic business objectives.
• Develop and maintain strong relationships with internal clients, collaborating closely with business stakeholders, workflow development teams, and technology teams to understand their needs and ensure alignment with business objectives. Act as a trusted advisor and advocate for intelligent solutions.
• Lead and manage the end-to-end execution of projects, from inception to delivery, ensuring they are completed on time, within scope, and within budget. Create roadmaps, manage JIRA boards, and document meeting minutes to optimize project outcomes.
• Lead and mentor team, fostering a culture of collaboration, innovation, and continuous improvement. Partner with NAMR/India development teams to ensure seamless integration and execution of projects.
• Drive cross-CAO views to provide better connectivity between businesses, demand generation and business growth.
• Lead the team in proof-of-concept (POC) initiatives for new technologies, such as AI, process reengineering, robotics to enhance business processes and drive efficiency.
• Collaborate with senior leadership to develop and execute strategic plans that align with the organization's goals and drive the adoption of intelligent solutions.
• Establish metrics and KPIs to monitor project performance and client satisfaction. Utilize data-driven insights to make informed decisions and drive improvements.
• Identify and mitigate risks associated with projects, development, and client relationships. Develop business continuity plans to address potential challenges.

Required qualifications, capabilities, and skills:

• Minimum of 8+ years of experience in business and technology roles, with at least 3+ years in a leadership position
• Experience in leading high-performing teams, providing mentorship and guidance to develop team members' skills and capabilities in workflow automation and data analytics.
• Ability to drive cross-functional views to provide better connectivity between businesses, demand generation, and business growth.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Knowledge in low code tools such as Pega, Instabase, UIpath, or PowerApps

Preferred qualifications, capabilities, and skills:

• Advanced degree
• Aligned certification

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.