Workflow Administrator (12 Months Contract)

Venture outside the ordinary - TMX Careers

The TMX group of companies includes leading global exchanges such as the Toronto Stock Exchange, Montreal Exchange, and numerous innovative organizations enhancing capital markets.  United as a global team, we’re connecting cross-functionally, traversing industries and geographies, moving opportunity into action, advancing global economic growth, and propelling progress. Through a rich exchange of ideas, meaningful collaboration, and a nimble operating model, we're powering some of the nation's most critical systems, fueling capital formation and innovation, bringing increased opportunity to business visionaries, product ingenuity to consumers, and career exploration to our team.

Ready to be part of the action?

The Workflow Administrator is responsible in ensuring transaction requests are received, logged, ticketed and distributed in a timely and efficient manner and turnaround time requirements are met. The administrator collaborates with the other functions with the Operations department, while balancing volumes and priorities as well as other administrative duties within the Operations Group.

This role is fully in office (5 days/week) - based in Toronto, ON.

Key Accountabilities:

• Responsible for preparing, logging and scanning incoming transaction requests for virtual remote processing.
• Prioritize processing of items with regulatory requirements to ensure compliance
• Respond promptly to daily inquiries from internal clients, ensuring timely and accurate assistance.
• Develop a thorough knowledge and understanding of the services offered by clients to their security holders and keep up-to-date on circumstances which affect the security holders especially security transfer requirements.
• Ensure compliance with policies, procedures and regulatory requirements.
• Keep operational procedures and guidelines up-to-date and enrich them whenever needed
• Help further strengthen the risk framework by acting as first line of defense and implementing relevant controls
• Help streamline the process flows and develop initiatives to increase the added value for the clients, their shareholders and the company
• Other duties and responsibilities as assigned.

Must Have(s):

• 1 to 3 years working experience in an office environment and/or Working experience in Financial Industry
• Proficient in Microsoft Office and/or Google suite applications 
• Ability to prioritize, multi-task and meet strict deadlines
• High level of attention to accuracy and detail required
• A friendly service-oriented individual with good communications skills
  

Nice to Have:

• Proficient with Macros
• Knowledge about Apps Scripts

Salary Range: $22/h - $24/h CAD

Please note that the salary range included is a guideline only. The salary offered may vary based on factors, including, but not limited to, the successful candidate’s relevant knowledge, skills, and experience. 

The recruiting efforts for this role are intended to fill a vacant position.

For this role AI-assisted tools are utilised as one input in the application and screening process. AI does not make final hiring or interview decisions.

In the market for…

Excitement - Explore emerging technology and innovation, as well as ventures and digital finance that shape the future of global markets! Experience the movement of the market while grounded in the stability of close to 200 years of success.

Connection - With site hubs in some of the world’s most multicultural cities, we leverage our size and structure to create rich connections and belonging while experiencing powerful global impact through our work.

Impact - More than a platform, we use our talents to power mission-critical systems that drive global economic advancement, innovation, and growth. As well, our employee-led Team Impact spreads social good via our giving strategy.

Wellness - From empathetic leadership to a culture of flexibility and balance, we believe wellness at work creates the maximum yield and a stronger “we”. Plus, with a cloud-first and hybrid workstyle, as well as generous time-off and leaves, we support a life well lived! 

Growth - From a growth mindset in our work, to expansion in our business, TMX is home to action-takers energized by the achievement of ambitious growth.

Ready to enrich your career with impactful work, leaders who truly care, and the flexibility and programs to help you thrive as part of #TeamTMX ? Apply now.

Please note that our company is not currently sponsoring work permit applications and the applicant must be authorized to work in the country where this position is located. 

TMX is committed to creating and sustaining a collegial work environment in which all individuals are treated with dignity and respect and one which reflects the diversity of the community in which we operate. We provide accommodations for applicants and employees who require it.