The Role
Maintain and configure Workday security, tenant settings, business processes, roles, groups, integrations, data visibility, SSO, and access controls. Perform EIB uploads, tenant migrations, data purging, logging, and mass operations. Resolve complex support issues, assess dependencies, manage incidents and changes, and advise stakeholders. Requires Workday security certification, knowledge of HR processes and another Workday module, ITIL expertise, customer support experience, and strong communication skills.
Summary Generated by Built In
Workday Security Functional Expert
Candidate profile
- At least 4 years of experience in maintaining the Workday Security configuration, tenant setup and BPs definitions.
- Expertise in configuring security roles and groups including integrations security, documents visibility, IP Whitelisting, SSO setup, proxy policies, security keys, reports/ data visibility and access to Workday features.
- Experienced with mass uploads using EIBs, user activity logging, mass operations management (MOM) task, purging data, calc fields, and migrating configurations between tenants.
- Have a good understanding of HR processes and worker data.
- Knowledge of at least one other Workday module, such as HCM, Absence, Benefits, Compensation, Reporting, Onboarding, Recruiting, Talent, or Payroll (for Canada and the UK).
- Skilled in resolving complex issues, recommending solutions, and assessing dependencies on Workday functionalities and interfaces.
- Good understanding of core ITIL processes (Incident Management, Change Management, Problem Management, etc.) and information security and data protection standards
- Experience in customer support using ticketing systems; knowledge of SLAs and support KPIs
- Extensive stakeholder management skills and excellent communication skills
- Demonstrate an understanding of business operations within a large multinational organization, including factors such as time zone variations, cultural diversity, and collaboration among team members across multiple locations.
- Completed Workday training and earned PRO/Partner Certification in the area of expertise
- Works well alone or with a team
- Fluent in English
Skills Required
- At least 4 years of experience maintaining Workday Security configuration, tenant setup, and business process definitions
- Expertise configuring security roles and groups, integration security, document visibility, IP whitelisting, SSO, proxy policies, security keys, reports, data visibility, and Workday feature access
- Experience with mass uploads using EIBs, user activity logging, Mass Operations Management tasks, data purging, calculated fields, and configuration migration between tenants
- Understanding of HR processes and worker data
- Knowledge of at least one additional Workday module, such as HCM, Absence, Benefits, Compensation, Reporting, Onboarding, Recruiting, Talent, or Payroll for Canada and the UK
- Ability to resolve complex issues, recommend solutions, and assess dependencies involving Workday functionality and interfaces
- Understanding of ITIL processes, information security, and data protection standards
- Experience providing customer support through ticketing systems, including knowledge of SLAs and support KPIs
- Extensive stakeholder management and excellent communication skills
- Understanding of business operations in a large multinational organization, including time zones, cultural diversity, and distributed collaboration
- Completed Workday training and earned PRO or Partner Certification in the area of expertise
- Ability to work independently and collaboratively
- Fluency in English
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The Company
What We Do
Elfonze Technologies is a Bengaluru-based technology and engineering services company that helps organizations modernize enterprise operations. Its offerings include Oracle ERP and enterprise applications, cloud and DevOps services, digital transformation, product engineering, connected supply-chain solutions, AI platforms, cybersecurity, staff augmentation, and managed solutions. The company serves global clients through IT consulting, technology delivery, and specialized supply-chain expertise, emphasizing innovation, operational excellence, and business-process improvement.
