WORKDAY PSA CONSULTANT

Who We Are

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses.  We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role

Your role Bring your specialist knowledge and experience to a company managing 50% of the world’s MIPS and play a critical role in our modernization mission. You’ll be in good company among our global community of experts leading the future of mainframe modernization. Experts who share knowledge openly and collaborate freely.

Key Responsibilities:

• Lead Workday PSA workstreams, owning solution design, configuration, testing, and successful delivery against business requirements.
• Drive end-to-end implementation and enhancement initiatives, ensuring alignment with global design standards, governance, and architectural principles.
• Provide expertise across Professional Services business processes including Project Accounting, Resource Management, Project Billing, Revenue Management, CPQ, Procure-to-Pay (P2P), and Order-to-Cash (O2C).
• Collaborate with Finance, HCM, Integrations, Reporting, and other cross-functional teams to design cohesive enterprise solutions.
• Review configurations, troubleshoot complex functional issues, and recommend innovative solutions leveraging Workday capabilities, AI, and automation technologies.
• Act as a trusted advisor to stakeholders by challenging assumptions, promoting best practices, and driving continuous process improvements.
• Stay current with Workday product innovations, PSA trends, and emerging technologies to optimize system performance and business outcomes.

One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You’ll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you’ll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.

Your Future at Kyndryl
As an Application Consultant at Kyndryl you will join the Kyndryl Consultant Profession, working with other Kyndryl Consultants, Architects, Project Managers, and cross-functional Technical Subject Matter Experts – presenting unlimited opportunities with unmatched support through our investment in your learning, training, and career growth.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills & Qualifications:

• 10+ years of experience in ERP implementation, support, or service delivery within large global organizations.
• Strong expertise in Workday Professional Services Automation (PSA) and related modules including Projects, Project Billing, Customer Contracts, Expenses, Financial Accounting, Time Tracking, Resource Management, Payroll, Recruiting, Talent, and HCM Core.
• Deep understanding of professional services processes including Project Accounting, Revenue Management, Billing Schedules, Revenue Schedules, Resource Planning, CPQ, P2P, and O2C.
• Hands-on experience configuring and supporting complex Workday solutions, integrations, reporting, and data conversion activities.
• Strong understanding of Workday's Unified Core Architecture integrating Financials, HCM, and Projects.
• Excellent stakeholder management, leadership, communication, and problem-solving skills with the ability to work effectively across global teams.
• Proven ability to manage the complete revenue lifecycle, configure complex billing arrangements, and develop advanced reports and dashboards.

Preferred Skills & Qualifications:

• Workday Professional Services Automation (PSA) Architect Certification.
• Workday Pro Contracts to Cash Services Certification.
• Project Billing Services Certification.
• Professional Services Automation Services Certification.
• Financial Management Data Loading Services Certification or Data Conversion Services Certification.
• Experience with ecosystem staffing integrations, resource scheduling, customer invoicing, AI-driven process optimization, and RPA technologies.
• Bachelor's or Master's degree in Information Technology, Business, Finance, Accounting, or a related discipline.

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose.  We offer a dynamic, hybrid-friendly culture that supports your well-being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.
From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.
We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands-on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.
We want you to thrive here—and we’re committed to helping you do just that. Ready to make an impact? Join us and help shape what’s next.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.