Ensign is hiring !
Key Responsibilities:
1. Workday Operations and Support
• Help employees, managers and HR get the most from Workday by answering questions on standard capabilities and good practice, and pulling in the team on more complex or unusual cases.
• Keep Workday running well day to day, covering availability, performance, troubleshooting and maintenance.
• Contribute to Workday releases and HRIS projects, covering configuration, testing, implementation and post go-live support. Work with the team on solution design.
• Create and run training, knowledge-sharing sessions and user guides that help employees and managers adopt new features.
• Work with HR, IT and the business to understand what they need, and recommend practical ways to meet those needs in Workday.
• Maintain HR data, standard reports, dashboards, validation controls, documentation, configuration workbooks and process flows, in line with governance and audit requirements.
• Manage cases with Workday Support and keep the team updated.
2. Employee Experience and Automation
• Find ways to simplify everyday processes for employees and managers, such as requests, approvals and self-service tasks, using Workday capabilities (e.g. Workday Agents) and other tools.
• Spot gaps between how people work today and what Workday can do, recommend solutions, and build the agreed improvements.
• Gather feedback from employees, managers and HR on their Workday experience, and turn it into practical improvements.
• Keep up with Workday releases and AI capabilities, and suggest where they could help, with a view on value and risk.
3. HR Operations
• Handle complex employee lifecycle transactions (onboarding, transfers, data changes, offboarding) and check the quality of data changes, in line with SOPs and service levels.
• Keep employee data and personnel records in Workday and electronic files accurate.
4. Team Contribution
• Be the senior hands-on Workday resource for the team across releases, enhancements and escalations.
• Onboard new team members and coach colleagues on Workday and HR operations.
• Keep SOPs, guides and documentation current.
• Meet team KPIs and service levels.
What We Do
Ensign InfoSecurity is the largest pure-play end-to-end cybersecurity service provider in Asia. Headquartered in Singapore, Ensign offers bespoke solutions and services to address their clients’ cybersecurity needs. Their core competencies are in the provision of cybersecurity advisory and assurance services, architecture design and systems integration services, and managed security services for advanced threat detection, threat hunting, and incident response. Underpinning these competencies is in-house research and development in cybersecurity. Ensign has two decades of proven track record as a trusted and relevant service provider, serving clients from the public and private sectors in the Asia Pacific region
