The Role
Configure and maintain Workday Absence, including leave plans, accruals, eligibility, calendars, workflows, notifications, tenant setup, and business processes. Perform EIB uploads, mass operations, data purging, calculated fields, and tenant migrations. Resolve complex issues, assess integrations and dependencies, support users through ticketing systems, and manage stakeholders, SLAs, and support KPIs while applying ITIL, security, and data protection practices.
Summary Generated by Built In
Workday Absence Functional Expert
Candidate profile
- At least 4 years of experience in maintaining the Workday Absence module configuration, tenant setup and BPs definitions.
- Expertise in configuring leave of absence, time off plans, eligibility for absence types, accruals, absence calendars, work schedules, notifications, approval workflows.
- Experienced with mass uploads using EIBs, mass operations management (MOM) task, purging data, calc fields, and migrating configurations between tenants.
- Have a good understanding of HR processes and worker data.
- Knowledge of at least one other Workday module, such as HCM, Benefits, Compensation, Reporting, Onboarding, Security, Talent, Recruiting or Payroll (for Canada and the UK).
- Skilled in resolving complex issues, recommending solutions, and assessing dependencies on Workday functionalities and interfaces.
- Good understanding of core ITIL processes (Incident Management, Change Management, Problem Management, etc.) and information security and data protection standards
- Experience in customer support using ticketing systems; knowledge of SLAs and support KPIs
- Extensive stakeholder management skills and excellent communication skills
- Demonstrate an understanding of business operations within a large multinational organization, including factors such as time zone variations, cultural diversity, and collaboration among team members across multiple locations.
- Completed Workday training and earned PRO/Partner Certification in the area of expertise
- Works well alone or with a team
- Fluent in English
Skills Required
- At least 4 years of experience maintaining Workday Absence module configuration, tenant setup, and business process definitions
- Expertise configuring leave of absence and time off plans, absence eligibility, accruals, calendars, work schedules, notifications, and approval workflows
- Experience with EIB mass uploads, Mass Operations Management tasks, data purging, calculated fields, and configuration migration between tenants
- Understanding of HR processes and worker data
- Knowledge of at least one additional Workday module, such as HCM, Benefits, Compensation, Reporting, Onboarding, Security, Talent, Recruiting, or Payroll
- Ability to resolve complex issues, recommend solutions, and assess dependencies involving Workday functionality and interfaces
- Understanding of ITIL processes, information security, and data protection standards
- Experience providing customer support through ticketing systems, including knowledge of SLAs and support KPIs
- Extensive stakeholder management and excellent communication skills
- Understanding of business operations in a large multinational organization across time zones and culturally diverse teams
- Completed Workday training and earned PRO or Partner Certification in the relevant area
- Fluent English
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The Company
What We Do
Elfonze Technologies is a Bengaluru-based technology and engineering services company that helps organizations modernize enterprise operations. Its offerings include Oracle ERP and enterprise applications, cloud and DevOps services, digital transformation, product engineering, connected supply-chain solutions, AI platforms, cybersecurity, staff augmentation, and managed solutions. The company serves global clients through IT consulting, technology delivery, and specialized supply-chain expertise, emphasizing innovation, operational excellence, and business-process improvement.
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