We’re looking for an Overseas Operations Specialist for Southeast Asia to drive early user operations, localization, and product feedback loops for an AI Agent product across the region.
1.Own the operations strategy for the AI Agent product in Southeast Asia, including market prioritization, user segmentation, growth channels, localization direction, and operating cadence.
2.Acquire seed users in target markets and run localized operations across channels including but not limited to content, communities, and influencers, identifying and validating the growth motions that work best in each local market.
3.Through user research and market insight, develop a deep understanding of how knowledge workers and business users in Southeast Asia use AI tools; build localized use cases and templates for SEA users, and close the product feedback loop.
Who We Look For• 5+ years of experience in user operations, content operations, community operations, or growth operations; hands-on experience in Southeast Asian markets is preferred.
• Hands-on experience in content, community, and influencer / KOL operations, with the ability to plan and execute campaigns independently.
• Familiar with AI products, productivity tools, SaaS, or cross-border ecommerce tools, with a strong understanding of user workflows.
• Strong user insight and data sensitivity, with the ability to optimize operations based on activation, retention, and other usage data.
• Excellent written and spoken English is required. Proficiency in Chinese Mandarin is required as approximately 50% of the role involves collaborating with China headquarters on business discussions, meetings, and documentation.
Preferred Qualifications
• Experience driving early user operations or cold-start growth in a new country or market.
Equal Employment Opportunity at TencentAs an equal opportunity employer, we firmly believe that diverse voices fuel our innovation and allow us to better serve our users and the community. We foster an environment where every employee of Tencent feels supported and inspired to achieve individual and common goals.
Skills Required
- 5+ years experience in user operations, content operations, community operations, or growth operations
- Hands-on experience in Southeast Asian markets
- Hands-on experience in content, community, and influencer/KOL operations, able to plan and execute campaigns independently
- Familiarity with AI products, productivity tools, SaaS, or cross-border ecommerce tools
- Strong user insight and data sensitivity; ability to optimize based on activation, retention, and usage data
- Excellent written and spoken English
- Proficiency in Chinese Mandarin for collaboration with China headquarters
- Experience driving early user operations or cold-start growth in a new country or market
Tencent Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tencent and has not been reviewed or approved by Tencent.
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Healthcare Strength — Healthcare coverage is positioned as a standout, with strong PPO options and relatively low prescription costs highlighted for U.S. plans. This suggests the medical offering can be a meaningful component of the overall rewards package for U.S.-based employees.
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Retirement Support — Retirement support is framed as competitive in the U.S., with employer match details called out as an item to confirm in writing. This indicates retirement benefits can be a notable strength where applicable.
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Strong & Reliable Incentives — Performance-linked incentives and share-based awards are repeatedly included as part of the compensation model, alongside potential RSU and sign-on eligibility in certain roles. This points to total rewards often extending beyond base pay through variable and equity components.
Tencent Insights
What We Do
Tencent uses technology to enrich the lives of Internet users. Our communications and social platforms Weixin and QQ connect users with each other, with digital content and daily life services in just a few clicks. Our high performance advertising platform helps brands and marketers reach out to hundreds of millions of consumers in China. Our financial technology and business services support our partners' business growth and assist their digital upgrade. We invest heavily in talent and technological innovation, actively participating in the development of the Internet industry. Tencent was founded in Shenzhen, China, in 1998, and listed on the Main Board of the Stock Exchange of Hong Kong since June 2004.
