Forward Deployed Engineer (FDE) - Sao Paulo, Brazil
ABOUT Wonderful
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
The RoleAs a Forward Deployed Engineer at Wonderful, you’ll turn complex enterprise workflows into AI agents that work in the real world.
You’ll operate at the intersection of engineering, product, and customer delivery. Embedding directly with enterprise teams, you’ll uncover how their operations actually run, identify where AI can create meaningful value, and build the systems that deliver it.
You’ll lead projects from initial discovery through production deployment, combining customer insight with hands-on engineering. After launch, you’ll measure real-world impact and keep iterating until the solution delivers meaningful results.
This role is for versatile engineers who enjoy combining deep technical work with customer context. You’re comfortable entering unfamiliar environments, asking incisive questions, and shipping practical solutions without waiting for a perfect specification.
Embed with customers to understand their workflows, constraints, and measures of success.
Turn loosely defined operational problems into clear technical plans and production systems.
Design and build AI agents that integrate with customer tools, data, and business processes.
Own deployments from prototype through launch, monitoring, and continuous improvement.
Test with real-world data, measure business outcomes, and iterate based on evidence.
Make pragmatic tradeoffs across architecture, reliability, speed, and user experience.
Partner closely with Wonderful’s Product and Engineering teams to improve the core platform.
Turn lessons from individual deployments into reusable tools, patterns, and best practices.
5+ years of experience building software or solving complex technical problems.
Strong foundations in software architecture, system design, and production engineering.
Experience working across APIs, integrations, data flows, and distributed systems.
The ability to bring structure and momentum to ambiguous problems.
Confidence working directly with customers, from operational teams to technical stakeholders.
Clear communication, sound judgment, and a strong sense of ownership.
Genuine curiosity about applied AI and its potential to transform how businesses operate.
Experience in a forward-deployed, solutions engineering, consulting, or customer-facing technical role.
Experience building AI agents, workflow automation, or conversational systems.
Familiarity with LLM evaluation, observability, and reliability in production.
Experience deploying and improving systems in complex enterprise environments.
Skills Required
- 5+ years of experience building software or solving complex technical problems
- Strong foundations in software architecture, system design, and production engineering
- Experience working across APIs, integrations, data flows, and distributed systems
- Ability to structure and advance ambiguous technical problems
- Confidence working directly with operational and technical customer stakeholders
- Clear communication, sound judgment, and strong ownership
- Curiosity about applied AI and its business applications
- Experience in forward-deployed engineering, solutions engineering, consulting, or customer-facing technical roles
- Experience building AI agents, workflow automation, or conversational systems
- Familiarity with LLM evaluation, observability, and production reliability
- Experience deploying and improving systems in complex enterprise environments
What We Do
Silver.dev is a technology company focused on developing, maintaining, and distributing mobile applications as its core product, tackling deep tech challenges.
