The Role
Supports and implements Manhattan WMOS warehouse management solutions, gathers and documents requirements, maps business processes, collaborates with stakeholders and technical teams, assists with QA and UAT, deploys production solutions, and provides post-go-live support. Requires expert SQL proficiency, programming knowledge, application troubleshooting experience, and familiarity with deployment and support processes. Experience with Manhattan WMOS SCPP, Manhattan Active, retail, e-commerce, MHE integrations, and robotics is beneficial.
Summary Generated by Built In
ShyftLabs is a growing data product company founded in early 2020 and works primarily with Fortune 500 companies. We deliver digital solutions built to help accelerate the growth of businesses in various industries, by focusing on creating value through innovation.
Responsibilities
- Bachelor of Science degree or equivalent qualification.
- 3–5 years of relevant experience supporting business applications and operational processes, with a strong aptitude for application systems and business process development.
- Experience in the retail and e-commerce industries is preferred.
- Strong verbal and written communication skills, with the ability to collaborate effectively with business stakeholders, technical teams, and cross-functional groups.
- Hands-on experience in Manhattan WMOS (Warehouse Management for Open Systems) application support and implementation.
- Experience with Manhattan WMOS SCPP, version 2011 or later, is preferred.
- Experience with Manhattan Active is a plus.
- Experience with the Manhattan suite of products, including Labor Management, Yard Management, and Slotting, is a plus.
- Knowledge of Material Handling Equipment (MHE) integration and robotics systems with Manhattan WMOS is a plus.
- Ability to gather and document requirements for internal and external systems.
- Experience analyzing and mapping existing business processes.
- Ability to collaborate with business stakeholders and technical teams to support solution development and implementation.
- Assist with Quality Assurance (QA) and User Acceptance Testing (UAT) to validate developed solutions.
- Deploy solutions to production after successful completion of QA and UAT testing.
- Provide post-go-live support to ensure solution stability and resolve production issues.
- Operating Systems: UNIX, Linux
- Programming Languages: Java, Python, C, C++
- Databases and Query Languages: Oracle, SQL
- Reporting and Analytics: IBM Cognos
- SQL: Expert-level proficiency in SQL is required.
- Programming: Good working knowledge of at least one programming language listed above.
- Application Support: Ability to troubleshoot application issues, support implementations, and assist with production deployments.
- Testing and Deployment: Familiarity with QA, UAT, production releases, and post-implementation support processes.
Education, Experience & Technical Qualifications
1. Education and Experience
2. Application Experience
3. Business Analysis and Implementation
4. Desired Technical Skills
Experience with one or more of the following technologies is desired:
5. Technical Proficiency Requirements
Shyftlabs is committed to building diverse and inclusive teams. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or any other protected characteristic. We may use AI-assisted tools to support our recruitment process, but all hiring decisions are made by our human team members are.
Skills Required
- Bachelor of Science degree or equivalent qualification
- 3-5 years of relevant experience supporting business applications and operational processes
- Strong verbal and written communication skills
- Hands-on experience with Manhattan WMOS application support and implementation
- Ability to gather and document requirements for internal and external systems
- Experience analyzing and mapping existing business processes
- Ability to collaborate with business stakeholders and technical teams
- Experience assisting with QA and User Acceptance Testing
- Experience deploying solutions to production and providing post-go-live support
- Expert-level proficiency in SQL
- Working knowledge of at least one listed programming language
- Experience troubleshooting application issues and supporting implementations
- Familiarity with QA, UAT, production releases, and post-implementation support
- Experience in retail and e-commerce industries
- Experience with Manhattan WMOS SCPP version 2011 or later
- Experience with Manhattan Active
- Experience with Manhattan Labor Management, Yard Management, or Slotting
- Knowledge of MHE integration and robotics systems with Manhattan WMOS
- Experience with UNIX or Linux
- Experience with Java, Python, C, or C++
- Experience with Oracle or IBM Cognos
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The Company
What We Do
We provide customized data and analytics consulting services, including automation and software development for a sustainable and intuitive digital transformation.









