Endo Networks is an experiential marketing company specializing in connecting brands with customers through impactful interactions. We are currently looking for Telecom Sales Representatives to represent our client, a leading telecommunications company, in retail stores.
You will be the face of a major telecommunications company in retail stores, providing outstanding customer service and promoting their services. Your role will involve engaging customers, identifying their needs, and recommending tailored solutions to enhance their experiences.
Location: Devonshire Mall, 3100 Howard Ave, Windsor, Ontario
Salary: $22/hr + $4/hr bonus for a total of $26/hr
Tentative Start Date: End of June
Responsibilities
- Actively approach and engage with customers, building strong relationships and trust.
- Educate customers on services, including internet, television, and home phone services, and identify the best solutions for their needs.
- Work towards individual and team sales goals, driving revenue and contributing to the success of retail operations.
- Address customer inquiries and concerns promptly, ensuring a seamless experience.
- Collaborate with management and other team members to maintain a positive and productive work environment.
- Greet customers in a timely manner and servicing their needs to ensure customer satisfaction.
- Responsible for ensuring that the general operation of the store is carried out in the most professional, organized, and profitable manner possible.
- Opening and closing of the store as required.
- Other duties as required.
Requirements
- Sales or customer service experience, preferably in a retail or telecom.
- Strong interpersonal and communication skills with a passion for helping customers.
- Goal-oriented and motivated to hit targets.
- Tech-savvy and comfortable learning about telecommunications products and services.
- Flexibility for various shifts, including evenings and weekends.
- Commitment to service excellence and customer satisfaction.
- Must be available to work full-time
Benefits
- Competitive pay: $22/hr + $4/hr bonus for a total of $26/hr
- Comprehensive training to set you up for success
- Opportunities for advancement
This posting reflects an existing vacancy within our organization.
We do not use artificial intelligence (AI) to screen, assess, and select candidates.
We thank you for your interest; however, only those selected for an interview will be contacted.
Skills Required
- Sales or customer service experience
- Strong interpersonal and communication skills
- Goal-oriented and motivated
- Tech-savvy with telecommunications products
- Availability for full-time shifts
What We Do
Acquire more, better quality customers through improved intercept selling programs. Endo builds and manages sales force automation systems comprised of touchscreen kiosks, tablet computers and proprietary software, to improve the performance of retail and in-field intercept selling programs. Our biggest clients are large retailers and major banks, for whom we improve acquisition of financial products like credit cards, enrollment in loyalty programs and drive other immediate in-store shopper behaviours. We engage consumers in retail stores, airports, stadiums, consumer and trade shows, malls and on campus. In addition to retailers and banks, we have clients in almost every product and service category, from automotive to gaming to telecom. Endo’s breadth of solution and years of experience with advanced retail and in-field sales force automation tools are unrivalled.
