Winter-Spring 2027 MK Work & Study - ITS

Posted 2 Days Ago
Be an Early Applicant
Hiring Remotely in Sŭngdo, Incheon, KOR
Remote
Entry level
Edtech
The Role
Provides IT helpdesk, equipment, software, classroom technology, laboratory, and event support at Mason Korea. Responsibilities include troubleshooting computers, printers, projectors, microphones, AV systems, Zoom, lab equipment, and E-Station; installing software and drivers; and assisting with office operations. The role requires Korean and English communication, reliability, professionalism, and a commitment of 15 hours per week from January through June 2027.
Summary Generated by Built In

Mason Korea invites motivated students to join our team through our Work & Study positions. This is a great opportunity to gain practical experience, develop professional skills, and make meaningful contributions to our campus community.

We welcome your application and look forward to working with you!

Duties and responsibilities:

1) Provide technical support to the ITS Helpdesk and office operations
2) Assist in maintaining and troubleshooting IT equipment (e.g., computers, printers, projectors, microphones, E-Station)
3) Support installation and maintenance of software (e.g., Microsoft Office, antivirus programs, drivers)
4) Provide classroom and lab technology support (e.g., AV systems, Zoom setup, lab equipment, and real-time troubleshooting during classes)
5) Provide technical support for campus events and activities
6) Perform other duties as assigned

Desired qualifications.

1) Have an interest in learning IT skills and gaining hands-on experience in an IT environment
2) Demonstrate strong oral and written communication skills in both Korean and English
3) Be self-motivated, flexible, and able to work effectively with a diverse, multilingual community
4) Exhibit professionalism, a strong work ethic, and a service-oriented mindset
5) Be reliable and able to commit to the required work schedule
6) Availability will be coordinated individually to ensure helpdesk coverage for at least 3 hours per day

Work Hours per student: 15 hours/week during winter and semester sessions. Seeking 2 student(s). 

Period: Jan. 4 - June. 30 (2027)

Application deadline: Oct 20th , or position(s) may be filled prior to the deadline if a suitable candidate is found. 

New deadline: Nov 6th (Updated 10/23)

Location(s): G309. IT helpdesk

Students must meet the following requirements:
* Must have completed at least one semester at Mason Korea and have an official GPA record.
* Must be enrolled in at least 6 credits for the upcoming semester to be eligible. *Not registering for classes in the upcoming semester may lead to termination of the work-study contract.
* Be in good academic standing (Cumulative GPA of 2.0 or higher) **Include your Cumulative GPA on your resume.
Newly selected students will be required to attend an orientation session either during the break or semester. Those who are required to attend will be notified individually.

A note on break housing: 
* Potential work & Study students can reach out to UL's Sr. Coordinator of Student Housing or IGC housing office directly, if they would like to receive more information about break housing.
* UL does not guarantee housing during the summer & winter breaks for the work & study program students who apply for the housing.
* However, since the break housing is usually offered on a first-come, first served bases, please note that the housing office cannot guarantee availability if all rooms are already occupied.
* Work & Student students will follow the same procedure as other students (application period, payment deadline, etc.) if they are planning to apply for break housing at IGC.

Please let us know your schedule (if confirmed) in advance. (For example, class, other part-time jobs and such)

Skills Required

  • Interest in learning IT skills and gaining hands-on experience in an IT environment
  • Strong oral and written communication skills in both Korean and English
  • Self-motivated, flexible, and able to work effectively with a diverse, multilingual community
  • Professionalism, strong work ethic, and a service-oriented mindset
  • Reliable and able to commit to the required work schedule
  • Availability for helpdesk coverage of at least 3 hours per day
  • Completed at least one semester at Mason Korea with an official GPA record
  • Enrolled in at least 6 credits for the upcoming semester
  • In good academic standing with a cumulative GPA of 2.0 or higher
  • Attend an orientation session if required
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