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About IPsoft
IPsoft is a global autonomic services provider, delivering Managed Services, Platform-as-a-Service, Automation-as-a-Service and Autonomic Cloud Orchestration. The company’s mission is to power the world with expert systems.
IPsoft leverages advanced autonomics that remediate, on average, more than 56 percent of IT Operations tasks including: event management, incident management, change management, request fulfillment and standard operating procedures. We globally support a wide range of enterprise customers, service providers and telecommunications companies. IPsoft’s autonomic technologies enable clients to realize lowered costs, reduced human errors and enhanced service levels.
Work through client requests to innovate by creating automation
Leverage internal and client SMEs to gather details to enhance automation
Repair impacted automations to ensure higher levels of autonomic success
Help build global consistency by developing against internal software standards
Drive higher levels of autonomic resolution and diagnostics through continual refinement of automati
Identify recurring issues and drive automated resolution behind them
Develop automation using Scripting to automate repetitive tasks in the client environments
Identify and develop monitoring checks needed to ensure the stability of client infrastructure.
Investigate issues with Enterprise Communication and Collaboration technologies, such as
Document Standard Operating Procedures for troubleshooting
Troubleshoot Advanced issues related to Active Directory topology, and related features, in a complex, multi -site and/or multi-domain environment
Manage a server infrastructure with machines running Windows Server 2008, 2008 R2, 2012, and 2012 R2
Demonstrable knowledge of scripts in some administrative language
Great understanding of managed service provider operations and systems administration
Administer VMware vSphere infrastructure and Hosted Guest Machines from Windows based administration tools, such as the vSphere client and PowerCLI
Exchange, SharePoint, and Lync a plus
Manage a backup architecture using software such as NetBackup or Tivoli a plus
Able to think outside the box, creativity is a must
Driven and most important, a team player
Top Skills
What We Do
IPsoft is the leader in Enterprise Artificial Intelligence (AI), cognitive and autonomic solutions and the home of Amelia, the industry’s most-human digital AI colleague. Amelia’s ability to learn, interact and improve over time makes her the market’s only AI that can fully understand user needs and intentions.
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