Job Description:
Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup.
· Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed.
· Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair.
· Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets
· Client support – Provide recommendations for configuration or other improvements to the environment
Additional Information
All your information will be kept confidential according to EEO guidelines.
Skills Required
- Experience with Active Directory troubleshooting.
- Knowledge of Microsoft Clustering services.
- Experience in advanced server support.
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.
