Windows System Administrator (L3/L4)

Reposted 2 Days Ago
Be an Early Applicant
Cincinnati, OH, USA
In-Office
Senior level
Information Technology • Consulting
The Role
The Windows System Administrator (L3/L4) role involves advanced troubleshooting of Active Directory, Microsoft Clustering, advanced server support, and client support for system improvements.
Summary Generated by Built In
Company Description

shijo

KRG Technologies, Inc.,

shijo(at)krgtech.com

25000 Avenue Stanford, Suite #243, Valencia, CA 91355

Direct: 661-310-0202

Job Description

Windows System Administrator (L3/L4)

Skills: Microsoft Windows System Administration, Clustering, Active Directory, 7+ years of Experience

Job Description:

L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:

· Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup.

· Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed.

· Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair.

· Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets

· Client support – Provide recommendations for configuration or other improvements to the environment

Qualifications

Windows System Administrator (L3/L4)

Skills: Microsoft Windows System Administration, Clustering, Active Directory, 7+ years of Experience

Job Description:

L3 – The L3 Role involves senior level troubleshooting / Root Cause Analysis (RCA) for areas including, but not limited to:

· Active Directory (AD) related issues – DNS zone issues; Sites/Subnets review; Verify if AD issue is within scope identified by IT Risk team. If not, refer issue to IT Risk AD workgroup.

· Microsoft (MS) Clustering issues – Verify issue is not due to non-Cluster aware software installations; troubleshoot heartbeat, quorum, cluster services, cluster resource issues. Engage, and work with, MS when needed.

· Hardware – Take over for L2 team for out of warranty servers where site involvement is needed to engage OEM or 3rd party hardware support team. Own/manage/track to repair.

· Advanced server support – Own server issues outside of, or unresolvable by, L2 team skill sets

· Client support – Provide recommendations for configuration or other improvements to the environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 7+ years of Experience
  • Expertise in Active Directory
  • Experience with Microsoft Clustering
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The Company
Brampton, , Ontario
436 Employees
Year Founded: 2003

What We Do

Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.

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