Ajith
KRG Technologies, Inc.,
ajith(at)krgtech.com
25000 Avenue Stanford, Suite #243, Valencia, CA 91355
Direct : 661-367-8000 Ext : 310
Job DescriptionJob Title: Windows Support
Location: Redmond WA
Duration: Full Time
Job Description:
· 3 + years of technical support experience in Windows Platform, Operating System, Virtualization, basic Networking, and System Administration etc.
· Having Azure domain experiences is a big asset.
· Soft Skills
- Leadership - handle technically challenging and politically sensitive customer situations
- Strong communications skills – Excellent spoken and written English communication skills
- Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence
- The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
- Demonstrable troubleshooting skills
- Cross-team collaboration
· Platform (windows /Windows Azure) Skills
- Experience in Windows & Windows Azure Platform services
- Understanding of Virtualization concepts and virtual system administration
- Familiarity with system management tools such as SCOM
- Experience with Hyper-V configuration and administration
- Azure Platform development and deployment concepts
- Familiarity with development: tools, language, process, methods, troubleshooting
- Operating System/Virtualization
- Familiarity with Active Directory, Security, OS Internals concepts
All your information will be kept confidential according to EEO guidelines.
Skills Required
- 3+ years of technical support experience in Windows
- Experience with Windows Azure
- Strong communication skills in English
- Experience with Hyper-V administration
- Familiarity with system management tools like SCOM
What We Do
Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.
