IT
Job DescriptionRole: Windows Desktop Operations Specialist
Location: Montreal, Canada
Duration: Fulltime
BGV will be done for the selected candidates.
EUC UCC Messaging Operations
Messaging SME
POSITION DESCRIPTION - EUC UCC Messaging Operations group requires an experienced Unix System Administrator to join the global operations environment supporting email, instant messaging & video products. The candidate will be expected to provide daily operational support to global Proofpoint Sentrion (Sendmail) appliances, Microsoft Exchange 2010 mail infrastructure, Microsoft Lync and Cisco Videoconference infrastructure.
The role is adjunct to Engineering, as the Operations team owns all toolsets which are required to both run and report on the plant on a daily basis. This role not only involves infrastructure skills, but also some scripting and development work, as we look to further automate many of our processes and end user toolsets. Also, we are starting to test and deploy new technologies including Cloud Services and Exchange 2016Furthermore the candidate is also expected have experience with managed service vendors, as the role includes; directing managed service teams, scheduling appropriate work, providing new intelligent solutions for their daily operations. This allows the metro resources to remain in a development and escalation role.
This environment is extremely important and considered by the business as a crit zero applications, not only to the end users but also to the application development groups as well. Because of this, suitable candidates will need strong technical and interpersonal skills. Responsibilities:?System management and upkeep of the production environment
Problem diagnosis, troubleshooting, escalation and notification.?Run book documentation - inventories, problem resolution processes, documentation
Testing of server upgrades and patch deployment Skills:
Self-starter with good interpersonal skills to facilitate working with end-users and other IT colleagues.?Excellent communications skills
Professional ownership of issues
Good organizational skill; Ability to plan and prioritize
Analytical Skills
Proven troubleshooting skills in a support environment
Strong sense of commitment and drive towards problem resolution
Use of initiative and proactive approach to work
Experience of working in a fast paced, changing environment
Maturity to be able to execute job functions with minimal guidance
Required Technical skills
Experienced Unix System Administrator
Preferred experience: Sentrion and Sendmail
Preferred experience: Knowledge in Postfix and efax solutions.
Preferred experience: Some LDAP/SMTP
Generic Scripting skills
Some SQL query language skills
Willingness to learn Microsoft Technologies such as Exchange, Lync, Active Directory and Windows Server.
Education Level
B.S. Degree preferred
Please respond with your word resume and requested details:
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Additional InformationAll your information will be kept confidential according to EEO guidelines.
Skills Required
- Experience in Unix System Administration
- Knowledge in Microsoft Exchange, Lync, Active Directory, Windows Server
- Proficient in Generic Scripting and basic SQL query language
- Experience with managed service vendors
- Strong problem-solving and analytical skills
What We Do
Infoways specializes in providing comprehensive consulting, implementation, migration, upgrade, solution development, customizations, functional testing, user training, interface development, and support services for Infor solutions. Our expertise extends to Extensibility, ION, and Report Designer, enabling us to tailor solutions precisely to your requirements. We pride ourselves on our client-centric approach, ensuring that your needs are at the forefront of everything we do. Our services include functional and technical support, admin support, system availability management, incident support, trend analysis, and ticket reduction, among others, all aimed at enhancing your experience and maximizing the value of your Infor investments. Furthermore, our software development capability is at the forefront of innovation. For instance, we are currently enhancing applications in the Financial Services sector using Blockchain technology, showcasing our commitment to leveraging the latest technologies to drive meaningful change for our clients. Infoways offers flexible engagement models and has cultivated a robust talent pool of global resources with expertise in various technologies, including BaaN/LN, M3, Lawson S3, and more. Our team is well-versed in Agile methodology and SDLC best practices, ensuring that projects are delivered on time and within budget. If you are interested in knowing more about how Infoways can support your business and enhance your Infor experience, please let us know. We would be delighted to schedule a meeting with our team at your convenience to discuss Let's Connect We believe in the power of collaboration. Whether you're a client, partner, or future team member, let's embark on this journey together. ? [email protected] ☎ 609-718-0720 Join us at Infoways as we navigate the digital landscape, create meaningful solutions, and build a future where innovation knows no bounds.
