Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.
- At least 4 years of experience in Windows and VMWare Technologies
- Provide support for Level 2 and Level 3 Windows servers incidents and requests
- Execute monthly patch management
- Hands on experience in Server hardware like Cisco UCS
- Knowledge on Network, Active directory, DNS and DHCP services
- Experience in VMware virtual and physical server environment
- Technically lead the teams in major incident issue resolution with trouble shooting and simulations
- Strong understanding and demonstrated experience working within the Managed Service Operation, SLA Management,
- Service Transition and Continuous Improvement processes
- Strict adherence to ITIL process for all incident, problem and change management
- Ability to correlate incident trends into problem management and permanently fix
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
1.This is a Full-Time & Permanent job opportunity for you.
2.Only US Citizen Green Card Holder GC-EAD, H4-EAD L2-EAD can apply.
3.No OPT-EAD, H1B & TN candidates please.
4.Please mention your Visa Status in your email or resume.
Skills Required
- At least 4 years of experience in Windows and VMware technologies
- Provide Level 2 and Level 3 Windows server incident and request support
- Execute monthly patch management
- Hands-on experience with server hardware such as Cisco UCS
- Knowledge of networking and services: Active Directory, DNS, DHCP
- Experience in VMware virtual and physical server environments
- Ability to technically lead teams in major incident resolution and troubleshooting
- Experience working within Managed Service Operations and SLA management
- Familiarity with service transition, continuous improvement processes
- Strict adherence to ITIL processes for incident, problem, and change management
- Ability to correlate incident trends into problem management and implement permanent fixes
- Authorized to work in the U.S. without sponsorship (US Citizen, Green Card, or specified EAD holders)
What We Do
SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.
