Wholesale Market Area Manager - Carolinas

Description
Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.
The territory covers North Carolina, South Carolina and parts of Virginia and West Virginia. The selected candidate must live in territory or relocate to the central North Carlina region . This job may be eligible for relocation benefits
The Role
The Wholesale Market Area Manager professional has territorial responsibility for the administration of the Sales and Service Agreements that exist between GM, its dealers, external fleet customers, and Independent Aftersales Market (IAM) stores. They often act as consultants to the dealers and IAMs, and work collaboratively with them on the development and implementation of their business plans. They may be involved in a variety of initiatives including: developing and implementing marketing initiatives, customer retention, product displays, financial analysis, and training.
What You'll Do ( Responsibilities)

• Act as a liaison between GM, it's dealerships, or IAM stores
• Facilitating mentoring and consulting to ensure monthly / yearly sales and service objectives are met
• Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities
• Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM
• Build and manage relationships
• Monitor personnel training and ensure compliance with GM requirements/objectives
• Assist with inventory management, including vehicle and or parts ordering and inventory balancing
• Analyze dealer sales, local market, and competition to identify revenue opportunities
• Increase sales of GM vehicles and parts to its customers
• Assist in customer problem resolution
• Performs other related duties as assigned

Additional Description
Your Skills & Abilities (Required Qualifications)

• Bachelor's Degree or Equivalent Experience.
• 3+ years of experience in Dealer Wholesale Operation
• Advanced knowledge of Dealership Service & Parts operations
• Advanced fundamental understanding of consultative selling skills required
• Proficient knowledge of the Independent Aftermarket
• Effective oral and written communication skills
• Proven ability to set priorities and work autonomously

Competencies:

• Successfully builds and maintains strong internal/external relationships.
• Delivers results & drives change management.
• Effectively demonstrates persuasive communication skills.
• Effective with timely problem solving and conflict resolution.

This position requires the ability to legally operate a motor vehicle on a regular basis.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.
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