Wholesale Lead

Description

Twin Liquors isn’t just another job – it’s a passion, it’s a career. Born and raised in downtown, Austin in 1937, family owned, Twin Liquors began as one small store and has emerged into a “home grown,” successful Austin company that has a unique and well-respected reputation throughout the United States for having impeccable team members, outstanding customer service, conveniently located stores, extensive selections of fine wines and premium spirits from around the world, and substantial community involvement. 

We believe in rewarding outstanding work, developing employee’s careers, and building long-term relationships with our customers and employees. Our warehouse team is a critical part of our operations, and each associate is a key part of that success. The ideal candidate must be able to keep up with the fast-paced demands of a warehouse, proactive, energetic, dependable, resourceful, detail oriented and have a great work ethic. 

Job Responsibilities

• Preparing, loading and unloading the delivery vehicle. 
• Adhere to all state and company driving regulations and policies.
• Provide excellent customer service.
• Complete deliveries in a timely and safe manner
• Contribute to a positive and inclusive work environment.
• Set and achieve the highest standards in warehouse/wholesale execution.
• Follow assigned delivery routes.
• Perform basic truck maintenance, such as refueling, doing a visual inspection and reporting potential issues. 
• Complete any paperwork related to the deliveries and complete reports as required. 
• Communicate regularly with supervisors regarding proper operations of the warehouse.
• Using additional equipment, such as forklifts and dollies, as needed. 
• Pulling orders
• Ensuring that all orders have been printed and available for picking
• Ensuring adherence to TABC rules and regulations
• Ensure high levels of customer satisfaction by ensuring orders have been pulled accurately.
• All other duties as assigned.

Requirements

Job Requirements

To perform the job successfully, an individual should have the following qualifications and demonstrate the following competencies: 

• 21 years of age or older
• Strong knowledge of company policies, goals and standards. 
• Ability to act with integrity, honesty and professionalism.
• Excellent analytical, organizational, and oral and written communication skills.
• Confident and comfortable engaging customers to deliver an elevated experience and to provide excellent customer service to all customers and partners. 
• Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
• Ability to use technology applicable to the position and access information necessary to complete daily responsibilities.
• Ability to follow directions and established Initiate completion of tasks or activities without necessary supervision.
• Problem solving skills, especially in situations of high stress. 
• Ability to multi-task and prioritize assignments, with ability to meet deadlines and commitments.  
• Ability to demonstrate accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Full knowledge of all TABC regulations that apply to the company.  

Physical Requirements

• The ability to stand for 4-hour intervals, for a total of 8 hours per day, for up to 40 hours per week.
• The ability to frequently climb a ladder
• The ability to frequently twist, bend, stoop, kneel, and crawl.
• The ability to frequently lift up to 50 pounds, repeatedly.
• The ability to work 8 hours at a time.

Supervisory Responsibility

This position has no direct reports.   

Expected Hours of Work

A typical work week includes Monday-Saturday (business is closed every Sunday).  

The requirements for hours of work are stated below:

• Availability to work all regular hours scheduled by a member of management per week
• Availability to work hours within 6:00am-8:00pm
• Availability to work closing and opening shifts  
• Availability to work on weekends and holidays

Travel

 Minimal to no travel within multiple Texas locations in all major cities/regions.

Preferred Education and Experience

High School Diploma or GED equivalent is required. 

1 year warehouse experience preferred. 

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.