Whole Foods Market Key Account Manager - Austin, TX
Green Spoon Sales is the leading independent natural products sales agency representing the most exciting CPG brands nationwide. We are a mission-driven organization committed to transforming the retail landscape by expanding shelf space for healthier, cleaner, and more sustainable products.
In addition to our work in natural products, Green Spoon is deeply committed to environmental stewardship. As a proud member of 1% for the Planet, we support a wide range of nonprofit partners through volunteering, donations, and ongoing sustainability initiatives, reflecting our belief that business has a responsibility to create positive change for future generations.
Green Spoon Sales is looking for a positive, passionate, and detail-oriented Whole Foods Market (WFM) Key Account Manager based in the greater Austin, TX area to assist our Whole Foods team. This is a remote position, requiring employees to utilize a home office.
Responsibilities include but are not limited to:
- Leverage existing Whole Foods Market grocery sales experience to best position supplier partners competitively within the retailer landscape.
- Assist in the seamless execution of new item launches and promotions.
- Build and strengthen relationships with WFM and the category managers, as well as distributors used (UNFI, etc.).
- Proactively identify new opportunities for partners, including OCCIs, backfills, marketing support, etc.
- Develop and recommend strategic promotional plans for our suppliers at this account.
- Craft and execute relevant strategies to achieve agreed-upon supplier goals.
- Introduce new products according to WFM’s new item protocol, adhering to all requirements and deadlines.
- Utilize analytics to drive sales performance and uncover growth opportunities.
- Cultivate positive, trusting relationships with principal clients, retailer contacts, and distributor partners.
- Collaborate with Green Spoon leadership to generate ideas for business growth and suggest improvements.
- Contribute as a supportive and collaborative teammate, driving continuous improvements in effectiveness and productivity.
Success in this role will be demonstrated by your ability to:
- Present and receive buyer approvals for new lines/SKUs, ACVs, promotional and seasonal opportunities, etc.
- Track new item launches and address voids.
- Secure prime placement in planograms and on store shelves.
- Prepare and submit compelling New Items proposals and Promotions consistently by deadlines.
- Secure retailer appointments for our principals.
- Attend retailer meetings with principals and collaborate on all paperwork and reporting (via phone, Zoom or in-person).
- Manage and oversee category review calendars that pertain to our principals and your account responsibilities.
- Craft and execute strategies aligned with agreed-upon supplier goals, with measurable progress against those objectives.
- Offer continuous communication and transparency to our supplier partners and Green Spoon colleagues and management.
- Maintains a constructive, solutions-oriented approach that fosters trust and avoids behaviors that undermine team cohesion.
Qualifications & Skills:
- Based in Austin, TX or the surrounding area (required).
- College degree strongly preferred.
- Whole Foods experience required.
- Proven Key Account management and sales experience required.
- 4+ years of relevant CPG experience and/or 2+ years direct WFM HQ grocery experience.
- Motivated, diplomatic, and proactive with a solutions-oriented mindset.
- Organic and natural experience preferred.
- Ability to lift a minimum of 25 pounds.
- Willingness to travel out of state and to WFM Austin HQ as needed for meetings and sample delivery.
*Leadership reserves the right to assign or reassign duties and responsibilities as needed to ensure alignment with overarching department goals.
Some of the awesome benefits you will receive as a Team Member at Green Spoon!
- Amazing company culture!
- 15%-25%+ higher salary package over competitive agencies
- 401k Match Plan - 100% Employer Match up to 4% of Salary
- 100% covered strong Health insurance plan
- 100% covered strong Dental insurance plan
- 100% covered strong Vision insurance plan
- Critical Illness & Accident & Hospital Indemnity insurance
- Employee assistance program
- Flexible spending account
- Health savings account
- Short-term and Long-term Disability insurance
- Life insurance
- Strong PTO Plan
- Paid Personal Wellness Days
- 10 Paid Holidays (Birthday - paid day off)
- "Home for the Holidays" Break
- Bi-Monthly Office Allowance
- Annual Team Builds
- Annual Wellness Reimbursement
- Paid Volunteer Hours – 1% For The Planet (Team on a Mission!)
Thank you in advance for your interest in Green Spoon. Due to the volume of applications we receive, we’re unable to respond to individual inquiries by phone. Someone from our team will contact you directly via email if are selected to move forward in the hiring process.
Please be aware, emails from our Career Page may land in your spam/junk folders, so be sure to check those for any potential missed communication.
Skills Required
- Based in Austin, TX or the surrounding area
- Whole Foods Market experience
- Proven key account management and sales experience
- 4+ years of relevant CPG experience and/or 2+ years of direct Whole Foods Market headquarters grocery experience
- Ability to lift a minimum of 25 pounds
- Willingness to travel out of state and to Whole Foods Market Austin headquarters as needed
- College degree
- Organic and natural products experience
What We Do
Green Spoon Sales is a mission-driven national natural food and beverage services agency and brokerage. They represent disruptive and emerging consumer packaged goods (CPG) brands, providing strategic sales and marketing support to help them gain retail access, shelf space, and growth across natural and conventional grocery channels, all while maintaining a commitment to ethical business practices and positive environmental and social impact.
