Position: Brand Specialist
Location: Whaling City Mazda – New London, CT
Whaling City Mazda is one of the fastest-growing Mazda dealerships in Connecticut. We are looking for energetic, customer-focused individuals who are passionate about helping people and creating exceptional experiences. No automotive experience is required—we provide comprehensive training and ongoing support from our management team.
Position OverviewAs a Brand Specialist, you will be the face of Whaling City Mazda. Your primary role is to assist customers with vehicle demonstrations, showcase the latest Mazda technology and features, maintain vehicle presentation, and help generate traffic through community outreach and advertising efforts. Our management team will guide you throughout the sales process, allowing you to focus on creating a great customer experience.
ResponsibilitiesWelcome and assist customers visiting the dealership.
Conduct vehicle walkarounds and product demonstrations.
Explain Mazda features, technology, safety systems, and benefits.
Pull vehicles up for customer appointments and test drives.
Maintain vehicle presentation and showroom appearance.
Assist with dealership marketing, social media, and advertising initiatives.
Generate customer interest through community engagement and promotional activities.
Follow up with customers and maintain positive relationships.
Work closely with managers who will assist throughout the sales process.
Participate in training and professional development programs.
Positive attitude and strong work ethic.
Excellent communication and customer service skills.
Ability to learn and present product information confidently.
Comfortable using social media and technology.
Valid driver's license with a clean driving record.
Ability to work in a fast-paced, team-oriented environment.
Sales or customer service experience is a plus, but not required.
Paid training and ongoing professional development.
Hands-on support from experienced managers.
Medical insurance.
Dental insurance.
Career advancement opportunities.
Employee discounts.
Fun, team-oriented work environment.
We offer flexible compensation plans based on experience and preference:
Weekly Salary
Hourly Pay
Commission-Based Earnings
Combination Pay Plans Available
If you're looking for an opportunity to build a rewarding career, learn valuable sales and customer service skills, and be part of a growing dealership that invests in its people, we'd love to meet you.
Apply today and start your career with Whaling City Mazda!
Skills Required
- Positive attitude and strong work ethic
- Excellent communication and customer service skills
- Ability to learn and confidently present product information
- Comfort using social media and technology
- Valid driver's license with a clean driving record
- Ability to work in a fast-paced, team-oriented environment
- Sales or customer service experience
What We Do
Whaling City Auto Group, operating as Whaling City Ford in New London, Connecticut, is an automotive dealership that provides new and used vehicles to customers in the region. Its sales team helps buyers understand their automotive needs, provides product information and test drives, and works with finance and service departments to complete purchases. The company emphasizes knowledgeable staff, quality vehicles, exceptional customer service, integrity, teamwork, and community presence.
