Wellness Specialist

Posted 3 Days Ago
Be an Early Applicant
27893, Wilson, NC, USA
In-Office
11-16 Hourly
Entry level
Fitness • Kids + Family • Social Impact • Sports
The Role
Provides YMCA members with fitness orientations, exercise and equipment education, personalized wellness guidance, progress support, and motivation. Maintains safe, clean wellness areas, promotes YMCA programs, responds to member concerns, and fosters an inclusive environment. The role requires member relationship-building, adherence to safety and YMCA policies, participation in training, and physical ability to stand, move, and lift equipment.
Summary Generated by Built In

POSITION SUMMARY: 

The Wellness Coach is responsible for providing guidance, motivation, and support to YMCA members in achieving their health and wellness goals. This role includes conducting fitness orientations, developing personalized wellness plans, monitoring progress, and fostering a welcoming and inclusive environment that promotes healthy living. 


ESSENTIAL FUNCTIONS 

  • Conduct fitness orientations for new and existing members. 

  • Educate members on proper exercise techniques, equipment usage, and healthy lifestyle habits. 

  • Maintain cleanliness and safety of wellness areas and equipment. 

  • Promote YMCA programs and services that support member wellness goals. 

  • Build positive relationships with members to encourage regular participation. 

  • Respond to member inquiries and concerns in a professional and timely manner. 

  • Attend staff meetings and training sessions as required. 

  • Follows YMCA policies and procedures, including those related to medical and disciplinary situations, child abuse prevention, and emergencies. 

  • Other duties as assigned. 


QUALIFICATIONS 

  • Must be at least 18 years old. 

  • CPR/AED and First Aid certification (or willingness to obtain). 

  • Knowledge of fitness equipment and safety protocols preferred. 

  • Strong communication and interpersonal skills. 

  • Ability to work independently and as part of a team. 

  • Prior customer service or fitness experience is a plus. 


PHYSICAL REQUIREMENTS 

  • Requires standing, walking, bending, and lifting equipment (up to 50 lbs). 

  • Ability to walk, stand or sit for long periods of time. 

  • Ability to bend, kneel, push, and pull. 

  • Ability to speak and write concisely and effectively communicate needs. 

  • Ability to view computer monitor and enter data for long periods of time. 

  • Work may include evenings, weekends, and holidays. 

Skills Required

  • At least 18 years old
  • CPR/AED and First Aid certification, or willingness to obtain
  • Knowledge of fitness equipment and safety protocols
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Prior customer service or fitness experience
  • Ability to stand, walk, bend, kneel, push, pull, and lift equipment up to 50 pounds
  • Ability to communicate needs effectively in speaking and writing
  • Ability to view a computer monitor and enter data for extended periods
  • Availability to work evenings, weekends, and holidays
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The Company
125 Employees
Year Founded: 2000

What We Do

Foundation YMCA of Wilson is a non-profit community service organization dedicated to strengthening the community. Its mission is to put Christian principles into practice through programs that build a healthy spirit, mind, and body for all. The organization focuses on youth development, healthy living, and social responsibility, providing wellness services and supportive environments for individuals of all ages.

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