Wellbeing Coordinator

Posted 2 Days Ago
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Nottingham, Nottinghamshire, England, GBR
In-Office
13-13 Hourly
Entry level
Edtech • Professional Services
The Role
Provide safeguarding and welfare support for U18 students living in residence: act as daily contact, lead induction/welcome, perform welfare checks, join on-call night rota for emergencies, organise small-group or one-to-one wellbeing activities, escalate and report incidents, and work closely with residence and college teams to ensure students' safety and integration.
Summary Generated by Built In

Wellbeing Coordinator

Reference number: JR257036

Location: Nottingham

Working pattern: Part Time, 50 hours per month

Contract Type: 12 Month Fixed Term Contract

Number of roles: 1

Salary: £13.45 per hour

We are looking for a Wellbeing Coordinator to join our team.

The Role

  • Work with the General Manager who is the Designated Safeguarding Lead, wider Residence Management Team and the College Services Team to ensure the safeguarding and duty of care of our U18 students living in the residence.

  • Work with the Residence Management Team and Wellbeing Coordinator Team (as part of a rota) to have a daily contact point with U18 students living in the residence.

  • Lead on the U18 students welcome and induction programme assisting students to settle and integrate into the residence, the environment and location in the first days and weeks of arriving in the UK, offering support and guidance as needed

  • Undertake welfare checks on students as needed and any necessary additional checks on U18 residents

  • Be part of the Wellbeing Coordinator On Call Rota and provide throughout the night assistance any emergencies with U18 students

  • Work with the Residence Team to help deliver/events and activitiesand organise informal “catch ups” in small groups or as a one to one

A detailed job description can be viewed here. If the link does not work for you, please copy and paste the following URL into your web browser: https://tinyurl.com/6rwfujj9

What you’ll bring to the role

  • Evidence of being interested in and committed to supporting the welfare of young persons

  • Open and approachable manner, empathetic nature with good listening skills and high intercultural awareness

  • Strong communication skills including clear, spoken English with ability to grade language appropriately for non-native speakers

  • Be resilient and have good understanding of how to maintain professional boundaries and relationships with other residents living in the property

  • Ability to receive, understand and convey information clearly, and able to produce clear written communication including incident reports

  • Prompt to act and escalate as needed when issues arise and empathetic and proactive in following up issues to resolution

  • Commitment to learning and following agreed guidelines and procedures

  • Works in close partnership with other team members, building trust and rapport, ensuring timely, regular exchange of information and communication

  • Committed to promoting a positive image of Kaplan Living

What we do

The Kaplan Languages Group is part of the Kaplan Inc, one of the world’s largest and most diverse education and assessment providers. Established in 1938 by Stanley Kaplan, we operate in over 30 countries and maintain relationships and partnerships with more than 1,000 school districts, colleges and universities, professional bodies and over 10,000 businesses.  Kaplan Language Group (KLG) is a leader in the educational travel sector, helping thousands of customers to realise their dreams of travelling abroad to improve their language skills. For more information on the businesses in the Kaplan Languages Group, please visit Kaplan International Languages, ESL Education and Alpadia Language Schools

Every year, Kaplan International Languages(KIL) helps students from various countries to develop and improve their English language skills. With a network of schools spanning 6 countries, KIL has the largest presence of any international language school in the English-speaking world. Our schools are in vibrant, sought-after and convenient locations, providing our students with the right environment to achieve their goals. We offer a wide selection of courses from General English and exam courses through to 8-month intensive programs.

How to apply

Please apply with CV and cover letter no later than 11pm on Monday 3rd August 2026. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.

Additional Application Information 


Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people. In addition to the DBS check, for roles that include teaching or coaching, a Prohibition from Teaching Check will be completed through the Teaching Regulation Agency. Please be aware that it is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.


Application Support

If you require support completing your application or wish to talk to someone about the role before applying please email the Recruitment Team [email protected].

Disability Confident Scheme and Reasonable Adjustments 

At Kaplan International, we are committed to working in a diverse organisation and strive to provide equality of opportunity for all. We encourage and welcome applications from individuals, regardless of age, disability, sex, sexual orientation, gender reassignment or identity, pregnancy and maternity, race, religion or belief and marriage and civil partnership.  

Following the submission of an application, applicants will receive details of how to request their application be considered under our Disability Confident Scheme. Applicants will also be given information on how to request reasonable adjustments if selected for interview.

Skills Required

  • Evidence of interest and commitment to supporting the welfare of young persons
  • Open, approachable and empathetic manner with good listening skills and high intercultural awareness
  • Strong communication skills including clear spoken English and ability to adjust language for non-native speakers
  • Resilience and understanding of maintaining professional boundaries and relationships
  • Ability to understand, receive and convey information clearly and produce written communications including incident reports
  • Prompt to act, escalate issues as needed and follow up to resolution
  • Commitment to learn and follow agreed guidelines and procedures
  • Willingness to work as part of a rota including on-call night duties
  • Successful completion of an Enhanced DBS disclosure (including children's barred list) as part of recruitment checks
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The Company
HQ: London

What We Do

Kaplan International is a global education provider that offers language courses, including English, French, and German, as well as university pathway programs to students worldwide.

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