The Role
Manage content delivery and operations on the CANVAS platform, collaborate with teams, enforce guidelines, and engage with creators and users across Europe.
Summary Generated by Built In
WEBTOON Entertainment is a leading global entertainment company and home to some of the world's largest storytelling platforms. As the global leader and pioneer of the mobile webcomic format, WEBTOON Entertainment has transformed comics and visual storytelling for fans and creators.
With its CANVAS UGC platform empowering anyone to become a creator, and a growing roster of superstar WEBTOON Originals creators and series, WEBTOON Entertainment’s passionate fandoms are the new face of pop culture. WEBTOON Entertainment adaptations are available on Netflix, Prime Video, Crunchyroll, and other screens around the world, and the company’s content partners include Discord, HYBE and DC Comics, among many others.
We are looking for a highly organized, detail-oriented, and proactive Platform Growth Associate to ensure the smooth, timely, and compliant delivery of content, promotional assets, creator communications and user-facing features across the CANVAS platform. This role is critical to maintaining the platform's daily health, supporting key business initiatives, and enabling a seamless experience for our millions of readers and creators.
Essential Duties:
- Manage the end-to-day operational lifecycle of series including; review, curation, and scheduling of CANVAS Series
- Operate and maintain content management and scheduling tools to ensure all events, content releases, and feature rollouts are executed accurately and on time.
- Enforce Brand Safety guidelines and content policies for all assets and series published on the platform, coordinating closely with Trust & Safety and Legal teams.
- Collaborate cross-functionally with Marketing, and Product teams for platform feature announcements.
- Draft, review, localize and schedule Creator engagement communications, including copywriting for notices, newsletters, and social activations.
- Keep up with European trends/viral content so that it can be adapted to WEBTOON CANVAS Social channels.
- Work on a global scale to assist with Virtual events that are creator and education focused
- Act as a key operational liaison between global and local teams, ensuring consistent processes and clear communication across multiple time zones.
Minimum Qualifications:
- 2+ years of experience in a digital operations, content operations, web/mobile platform operations, or digital media role.
- Bilingual fluency in French and German Required
- Strong attention to detail, organizational, and project management skills, with a proven ability to work with global teams across a variety of time zones
- Experience working with Content Management Systems (CMS) or scheduling tools in a publishing or platform environment.
- Excellent written and verbal communication skills, with proven experience in professional copywriting/copyediting for user-facing content (e.g., push notifications, banners).
- High level of proficiency with collaboration and project management tools (e.g., Google Workspace, Airtable).
- A quick learner who can rapidly adapt to new processes and software tools.
Preferred Qualifications:
- Practical knowledge of storytelling, digital comics, webcomics, or the webnovel/entertainment industry.
- Strong proficiency with technology: Experience using, Airtable, MS Office (Excel), Photoshop, Illustrator, etc.
- Experience with user retention and monetization strategies (Lifecycle Management, CRM).
- Familiarity with data analysis tools or comfort with generating basic reports on operational performance.
What We Offer:
- Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
- Health benefits, including vision and dental!
- Generous PTO and Parental Leave Top-up
- 401K Contributions
- Commuter Benefits
- Global WEBTOON and LINE FRIENDS discount program
- Winter break shutdown and a whole lot more!
With approximately 155 million monthly active users, WEBTOON Entertainment’s IP & Creator Ecosystem of aligned brands and platforms include WEBTOON, Wattpad--the world’s leading webnovel platform--WEBTOON Productions, Studio N, Studio LICO, WEBTOON Unscrolled, LINE MANGA, and eBookJapan, among others.
Join us and work with some of the biggest artists, IP, and fandoms in comics!
#WEBTOON
Top Skills
Airtable
Content Management Systems
Google Workspace
Illustrator
MS Office
Photoshop
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The Company
What We Do
Wattpad. Where Stories Live.
Wattpad’s vision is to entertain and connect the world through stories. The global multi-platform entertainment company uses the power of community and technology to enable the creation and distribution of content across a variety of formats. Its flagship app, Wattpad, is home to a community of more than 90 million people who spend over 23 billion minutes a month engaged in original stories. Tap by Wattpad, the company’s second storytelling product, offers short, chat-based stories in over a dozen languages. Wattpad Studios co-produces stories for film, television, digital and print, together with industry partners. Wattpad Brand Partnerships offers a full suite of advertising products to help brands build deep engagement with Gen Z consumers. The company is proudly based in Toronto, Canada.
