Working closely with the Website Strategy Lead, Website Development Lead, Website Managers, SEO Lead, and Digital Office, the Website Experience Lead acts as the bridge between strategy and execution. The role leads major website initiatives, transformation programmes, and optimization projects while also contributing directly to website operations, CMS management, quality assurance, experience optimization, and performance improvements.
ResponsibilitiesWebsite Delivery & Transformation
- Lead the delivery of strategic website initiatives, transformation programs, migrations, and major digital projects.
- Translate approved roadmaps and strategic priorities into executable delivery plans, milestones, and workstreams.
- Coordinate activities across content, development, SEO, analytics, Digital Office, and external agencies.
- Manage project dependencies, risks, timelines, budgets, and stakeholder expectations.
- Ensure initiatives are delivered on time, within scope, and aligned to business objectives.
- Support the successful adoption of new platforms, tools, AI capabilities, and digital ways of working.
Website Operations & CMS Management
- Provide hands-on support for website management and publishing activities where required.
- Maintain sections of the website within the CMS, ensuring content quality and governance standards are met.
- Support content publishing, page creation, quality assurance, and launch activities.
- Review experiences prior to release, ensuring compliance with accessibility, brand, legal, and governance requirements.
- Partner with Website Managers to ensure smooth day-to-day operation of the website.
Stakeholder & Agency Management
- Identify opportunities to improve website performance, user experience, engagement, and conversion.
- Partner with SEO and Analytics specialists to turn insight into actionable optimization plans.
- Conduct website audits and reviews across content, navigation, journeys, and user experience.
- Support testing and experimentation programs designed to improve outcomes.
- Contribute to AI-enabled optimization initiatives, including personalization, content effectiveness, and user experience improvements.
Performance, Insight & Optimization
- Act as the primary delivery lead across website projects and initiatives.
- Build strong relationships with stakeholders across Marketing, Communications, Product, IT, and Digital teams.
- Coordinate agency and vendor activities to ensure delivery quality and alignment with Nokia standards.
- Facilitate project governance, status reporting, and decision-making forums.
- Proactively manage risks, blockers, and competing priorities.
Governance & Continuous Improvement
- Support the implementation of website governance, standards, and best practices.
- Ensure website activities align with brand, accessibility, privacy, security, and compliance requirements.
- Identify opportunities to improve delivery processes, workflows, and operational efficiency.
- Promote a culture of continuous improvement, experimentation, and learning.
- Contribute to the long-term evolution of Nokia.com as a strategic digital channel.
Qualifications
You have:
- Proven experience leading complex website, digital experience, or transformation projects.
- Hands-on experience managing enterprise websites and digital platforms.
- Strong understanding of CMS platforms, publishing workflows, and website operations.
- Experience working with SEO, analytics, UX, content, and development teams.
- Strong project management and stakeholder management capabilities.
- Ability to translate business priorities into structured delivery plans and actionable workstreams.
- Experience identifying optimization opportunities and driving continuous improvement.
- Strong problem-solving skills and a proactive, delivery-focused mindset.
- Excellent communication and influencing skills across technical and non-technical audiences.
- Experience working within global, matrixed organizations.
- It would be nice if you also had: · Experience supporting large-scale website replatforming programs.
- Experience working with Contentstack or modern composable CMS platforms.
- Familiarity with AI-enabled website capabilities, personalization, search, or content optimization.
- Experience managing digital agencies and external delivery partners.
- Knowledge of accessibility standards (WCAG), SEO best practice, and digital governance.
- Experience in a B2B technology or telecommunications environment.
About Us
Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.
Our recruitment process
We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.
If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.
The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia.
- Corporate Retirement Savings Plan
- Health and dental benefits
- Short-term disability, and long-term disability
- Life insurance, and AD&D – Company paid 2x base pay
- Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child)
- Paid time off for holidays and Vacation
- Employee Stock Purchase Plan
- Tuition Assistance Plan
- Adoption assistance
- Employee Assistance Program/Work Life Resource Program
Skills Required
- Proven experience leading complex website, digital experience, or transformation projects
- Hands-on experience managing enterprise websites and digital platforms
- Strong understanding of CMS platforms, publishing workflows, and website operations
- Experience working with SEO, analytics, UX, content, and development teams
- Strong project management and stakeholder management capabilities
- Ability to translate business priorities into structured delivery plans and actionable workstreams
- Experience identifying optimization opportunities and driving continuous improvement
- Strong problem-solving skills and a proactive, delivery-focused mindset
- Excellent communication and influencing skills across technical and non-technical audiences
- Experience working within global, matrixed organizations
- Experience supporting large-scale website replatforming programs
- Experience working with Contentstack or modern composable CMS platforms
- Familiarity with AI-enabled website capabilities, personalization, search, or content optimization
- Experience managing digital agencies and external delivery partners
- Knowledge of accessibility standards such as WCAG, SEO best practices, and digital governance
- Experience in a B2B technology or telecommunications environment
Nokia Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Nokia and has not been reviewed or approved by Nokia.
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Equity Value & Accessibility — Equity programs include a global employee share purchase plan with company matching and multi‑year share awards. These mechanisms broaden participation and tie rewards to long‑term outcomes.
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Healthcare Strength — Health coverage includes major medical plans with supplementary options such as vision, legal services, and care navigation. The range of offerings indicates comprehensive support for medical needs.
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Parental & Family Support — A global policy grants paid leave for new parents regardless of gender and provides structured return‑to‑work support. Company‑paid life insurance further strengthens family protection across regions.
Nokia Insights
What We Do
At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs. Adhering to the highest standards of integrity and security, we help build the capabilities needed for a more productive, sustainable and inclusive world.
