Head of Account Management

Posted 7 Days Ago
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Hiring Remotely in Barcelona, Cataluña
Remote
Senior level
Blockchain • Internet of Things • Payments • Cryptocurrency • Web3
Chainlink Labs is building Chainlink, the industry-standard Web3 services platform.
The Role
The Senior Manager will lead product-specific sales metrics for Chainlink Labs, focusing on driving market share and sales pipeline growth for key products. Responsibilities include refining GTM strategy, coordinating across teams, providing market insights, and coaching sales teams to capitalize on new opportunities, thereby influencing overall product sales success in the Web3 space.
Summary Generated by Built In

About Us 

Chainlink Labs is the primary contributing developer of Chainlink, the decentralized computing platform powering the verifiable web. Chainlink is the industry-standard platform for providing access to real-world data, offchain computation, and secure cross-chain interoperability across any blockchain. Chainlink Labs helps power verifiable applications for banking, DeFi, global trade, and gaming by collaborating with some of the world’s largest financial institutions, notably Swift, DTCC, and ANZ. Chainlink Labs also works with top Web3 teams, including Aave, Compound, GMX, Maker, and Synthetix. Chainlink Labs was ranked in Newsweek’s 100 Most Loved Workplaces 2023 in both the United States and United Kingdom.

About The Role 

You will own and drive the account management function for our web3 business, responsible for delivering product-specific adoption metrics for our key product suites: CCIP and Data Feeds. You will be responsible for providing clear and actionable insights on account health and ensuring that our sales pipeline is progressing towards strategic goals. The basis of the role will be to ensure strong, engaged, proactive relationships with our users and prospects so as to be able to act as the linchpin between various teams bringing in product specialist or technical resources as required, tracking key performance indicators, surfacing any blockers that might impede progress, and directly supporting the closure of deals as required. As the Senior Manager, you will play a pivotal role in designing the process, systems and structures to scale our approach to relationships management to deliver a consistently exceptional experience across 1000s of users.

Your Impact

Your work will directly influence the success of our product sales by maximizing pipeline growth and driving the adoption of our solutions in the market. By clearly defining the roles and responsibilities within the account engagement process, you will empower our sales units to operate independently and proactively identify and capitalize on new opportunities. Your leadership will be instrumental in coaching and developing a team of account managers and new business hunters, ensuring they are equipped to deliver results from day one. Through your efforts, we expect to see significant growth in market share, improved efficiency in sales operations, and a stronger alignment between sales goals and overall business strategy.

Requirements

  • Minimum of 5 years of sales management experience overseeing sales teams, with a strong background in being deeply hands on and proactive with personally owning deals as required.

  • Proven ability to create structure and scalability to drive the adoption of specific product outcomes across 1000s of accounts.

  • Deep web3 knowledge

  • Expertise in building and managing relationships across internal and external cross-functional teams, ensuring alignment and effective communication.

  • Strong ability to grasp broad data sets on product adoption, market trends, and user-specific intelligence to develop actionable go-to-market strategies.

  • Experience in managing global teams.

Preferred Requirements

  • Experience working within technical environments

  • Experience selling infra/data/fintech where product value proposition is key in winning deals.

All roles with Chainlink Labs are global and remote-based. Unless otherwise stated, we ask that you try to overlap some working hours with Eastern Standard Time (EST).

Commitment to Equal Opportunity

Chainlink Labs is an equal opportunity employer. All qualified applicants will receive equal consideration for employment in compliance with applicable laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us via this form.

Global Data Privacy Notice for Job Candidates and Applicants

Information collected and processed as part of your Chainlink Labs Careers profile, and any job applications you choose to submit is subject to our Privacy Policy. By submitting your application, you are agreeing to our use and processing of your data as required.

What the Team is Saying

Luis "Lou" Valencia Jr.
Jake Salerno
Lauren Halstead
Chuhan
The Company
650 Employees
Remote Workplace
Year Founded: 2017

What We Do

Chainlink Labs is the leading provider of secure and reliable Web3 services that have enabled trillions of dollars in transaction value across DeFi, insurance, gaming, NFTs, and other major industries. Chainlink Web3 services enhance smart contracts by connecting them to real-world data sources and off-chain computation across any blockchain and provide global enterprises with a universal gateway to all blockchains. Chainlink Labs is dedicated to the development and integration of Chainlink as the industry-standard Web3 services platform connecting the world to blockchains.

At Chainlink Labs, we empower the broader Chainlink community and build world-class Web3 solutions with global enterprises such as AWS, Google, T-Systems, and leading development teams at the forefront of the smart contract ecosystem, including Aave, Compound, Synthetix, GMX, and many more. Through a fusion of cutting-edge academic research and an industry focus on user needs, our mission is to enable the next generation of smart contracts and build a world powered by truth.

Why Work With Us

We offer employees the opportunity to help build a world-changing Web3 services platform. Smart contracts and blockchain technology are redefining major industries, from finance to gaming, and we're at the forefront of this global shift. As a remote-first workplace, you will be able to contribute from anywhere in the world.

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Chainlink Labs Offices

Remote Workspace

Employees work remotely.

Chainlink Labs is a fully distributed company that provides the tools and resources you need to thrive in your remote work environment. Benefits include a monthly co-working space stipend and a generous hardware allowance.

Typical time on-site: None
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