Lead WebFOCUS Administrator

Job Description

This position is not eligible for sponsorship, now or in the future. Candidates must be a US Citizen or Green Card Holder

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Lead WebFOCUS Admin to join our ever evolving Cloud Data Platform team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About The Team

Worldpay Cloud Data Platform team provides WorldPay big Data capabilities including large scale data processing, analytics, fraud platforms, machine learning engineering, stream processing and data insights. Worldpay Cloud Data Platform team help maintain and advance cloud data platforms and services to build data products powering our business services and customers.

What You’ll Own

• Administer and support WebFOCUS platform including scalability, security, availability performance, and reliability of the platform

• Automate operation, installation, and monitoring of the WebFOCUS platform on cloud and on-premises data centers

• Manage and resolve critical support issues with a high degree of technical complexity

• Measure and monitor service and support performance and health (SLAs, KPIs, etc.)

• Plan and implement upgrades of tools and design system enhancements with emerging features.

• Collaborate with engineering team on technical strategies, design patterns, and practices relevant to the optimization and continuous improvement of BI platform within the organization

• Design, optimize, document, and implement the operational aspects for administering various BI tools within FIS data platform ecosystem

• Develop and maintain operational runbooks and training curricula for support team

• Provide enterprise-wide data visualization technical oversight and mentorship for geographically dispersed colleagues and contracted team members

• Implement release management, governance, cost monitoring, user security auditing and performance optimizations to improve customer experience and system reliability

• Apply emerging and traditional technologies for analytics improvements in support of enterprise analytics platform strategy

What You Bring

• Experience with implementing and maintaining high-availability production systems

• Excellent problem-solving and analytical skills with an aptitude for learning new technologies.

• Excellent verbal and written communication skills and the ability to interface with both technical and non-technical individuals as needed.

• Experience with BI platforms like WebFOCUS, Tableau, ThoughtSpot, PowerBI, or similar tools.

• Strong Windows and/or Linux system administration experience.

• Experience working with SQL and cloud based relational databases such as Snowflake.

• Experience with authentication and authorization systems like LDAP, Kerberos, AD, and IAM.

• Experience with cloud platforms such as AWS, Azure, and GCP.

• Experience debugging networking issues such as DNS resolutions, proxy settings, security groups

• Experience with developing monitoring architecture and implementing monitoring agents, dashboards, escalations, and alerts

• Knowledge of security controls for the public cloud (encryption of data in motion/rest and key management)

• Strong development skills in Python or other scripting language

Experience & Certifications:

• Bachelor’s Degree or equivalent work experience in Computer Science, Information Systems, or another related field.

• Minimum 5+ years of experience with WebFOCUS or data visualization development and/or platform management.

• Extensive hands-on experience with SQL

• BI tool administration certification desired

Worldpay Perks - What We’ll Bring For You

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

• A competitive salary and benefits.

• Time to support charities and give back to your community.

• Parental leave policy.

• Global recognition platform.

• Virgin Pulse access.

• Global employee assistance program.

What Makes A Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

• Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

• Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

• Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career. We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

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Worldpay is committed to providing its employees with an exciting career opportunity and competitive compensation. The pay range for this full-time position is $127,500.00 - $214,200.00 and reflects the minimum and maximum target for new hire salaries for this position based on the posted role, level, and location. Within the range, actual individual starting pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Any changes in work location will also impact actual individual starting pay. Please consult with your recruiter about the specific salary range for your preferred location during the hiring process.  

The job duties outlined above may be directly, and negatively impacted by a criminal history, which could lead to the withdrawal of a conditional offer. However, all qualified candidates with arrests or convictions will still be considered.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here.

If you are made a conditional offer of employment and will be working in the United States, you will be required to undergo a drug test. In developing this job description care was taken to include all competencies and requirements needed to successfully perform the position. Reasonable accommodations will be provided for individuals with qualified disabilities both during the hiring process, as well as to allow the individual to perform the essential functions of the job, if hired.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.