Wealth Solutions Specialist

Be part of something different

PenFinancial Credit Union is a member-owned financial institution dedicated to improving lives and strengthening communities across Niagara and Haldimand. Serving nearly 20,000 individual members and businesses, we offer full-service digital and in-branch banking backed by honest advice and local expertise. Guided by cooperative values — accountability, cooperation, respect, and trust — our people are at the heart of everything we do, and our values shape how we listen, collaborate, and serve our Members and communities.

A Living Wage employer with a deep Truly Local Commitment, PenFinancial reinvests a portion of its profits to support programs and initiatives that make a meaningful difference. We’re proud to support our teams with competitive compensation, performance-based success sharing, a defined contribution pension plan, wellness supports, and opportunities for ongoing learning. As a values-driven alternative to traditional banks, PenFinancial is built to put people — not profits — first. Learn more at PenFinancial.com.

Provide exceptional brand experiences for our wealth members or a prospecting member with householded assets of $25K or less by utilizing knowledge to deliver value-added advice and financial planning services to members. Act as primary resource for account openings. Maintain a high profile and image as the financial institution of choice in the community of the branch by establishing member client and non-member client relationships and business contacts. Complete all administrative duties accurately and as per required timelines – “first time right”.

Differentiating Accountabilities

• Build value-added relationships with both members and non-members to promote PenFinancial as a financial institute of choice with the community. Act as the primary resource for opening new small wealth accounts and effectively match appropriate services to member client needs. Keep a watch for opportunities to promote other member services to support member success. Proactively contact members at critical stages or other pertinent thresholds (financial, age, etc.).  Administer and provide input into the business referral programs.

• Provide individualized financial planning and budgeting advice to members. As required, make referrals to appropriate staff. Lead the small wealth account opening process.

• Complete all administrative duties accurately and as per required timelines – “first time right” including preparing instructions in support of complete, accurate and compliant wealth documentation. Ensure that appropriate documents are processed that are associated with the sale of savings and registered and non-registered investment products, transfers, or withdrawals. Support compliant accounts.

• Ensure overall exceptional brand experiences for our members. Assume responsibility for establishing and maintaining effective coordination and working relationships with area personnel and Investment Solutions Specialists.

• Perform other assigned responsibilities.

• 3 to 5 years progressive experience within a credit union or a bank
• Mutual Funds license which includes completion of the following:  Investment Funds in Canada (IFC) or Canadian Securities Course (CSC)

Target Salary: $65,060

Salary Range: $61,233 - $76,541

Salary will be determined based on skills, experience, education and other qualifications relevant to this position.

This role is an existing vacancy

Artificial Intelligence (AI) could be used in the application process

To learn more visit https://www.penfinancial.com/careers

While we welcome all applications, only those who are selected for an interview will be contacted.

Accessibility accommodations will be made for job candidates upon request.