Description
At Naples Wax Center (NWC), indulge in our expansive selection of body and facial waxing services within our luxurious and inviting atmosphere. With membership options and a strong local following, our establishment sees a consistently high influx of guests.
As a Wax Specialist at Naples Wax Center, you would play a pivotal role in delivering top-notch waxing services, building lasting relationships with our guests, and contributing to the success of our center. In return, we offer competitive compensation, opportunities for professional development, and a supportive team environment.
We're actively seeking Estheticians/Wax Specialists to join our team of courteous, skilled, and driven professionals. Applicants should thrive in a dynamic, fast-paced setting and commit to a minimum of 30 hours per week.
This role will report to the Assistant Manager and Center Manager, providing ample opportunities for growth and development within our organization.
Responsibilities:
Operational Duties:
- Perform waxing services for guests of NWC.
- Educate guests about current in-center promotions.
- Cultivate and maintain professional relationships with guests.
- Ensure the wax suite is consistently clean and sanitized.
- Encourage guest retention by pre-booking appointments.
- Boost appointment bookings through guest referrals.
- Meet and exceed both individual and center goals.
- Adhere to the assigned schedule provided during the application process.
- Arrange coverage when requesting time off to ensure no conflicting guest bookings.
- Follow the reservation book managed by the Guest Services Associate.
- Arrive punctually to work, dressed appropriately with nametag displayed.
- Craft memorable guest experiences using NWC terminology and tailored scripts.
- Fulfill any other duties as assigned.
Team Collaboration
- Collaborate with management and other staff to create a cohesive and positive work environment.
- Participate in team meetings and training sessions to enhance skills and stay informed.
Compliance:
- Adhere to all regulations and polices related to NWC operations.
- Maintain confidentiality regarding participants’ information.
- Adhere to strict hygiene and sanitation standards, including proper cleaning and sanitization.
- Follow XWELL policies and procedures related to health and safety.
Facility Maintenance:
- Ensure the cleanliness and orderliness of the NWC.
- Report any maintenance issues to the appropriate personnel.
Required Qualifications:
- Must be a Licensed Esthetician or Cosmetologist in the State of Florida.
- Exceptional interpersonal and communication skills, facilitating collaborative work with diverse teams.
Preferred Qualifications:
- Strong Attention to Detail and a Passion for Providing Exceptional Customer Service.?
- Ability to Work in a fast-paced Environment.?
Core Competencies
- Communication
- Results Driven
- Customer Focus
- Teamwork
Benefits:
- Competitive Salary
- Medical Dental, Vision, voluntary insurance plans
- 401K with Corporate Match
- Generous PTO Plan
If you are ready to take the next step in your career and join a dynamic team dedicated to excellence, we would love to hear from you. Please send your resume to [email protected] We look forward to hearing from you!
Skills Required
- Licensed Esthetician or Cosmetologist in the State of Florida
- Exceptional interpersonal and communication skills
- Strong attention to detail and passion for exceptional customer service
- Ability to work in a fast-paced environment
What We Do
XpresSpa Group, Inc. is a health and wellness company that operates the world's largest airport spa business, offering services like massages, manicures, and facials to travelers.
