The Role
Wattpad’s vision is to entertain and connect the world through webnovel stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Representing a tapestry of cultures and languages, people around the world come to Wattpad every month to share and discover stories they can’t find anywhere else. Come build the future of entertainment and storytelling with our global team, and write your next chapter with us!
Wattpad is part of the WEBTOON family of brands, the largest storytelling platform in the world that enables creators and users to discover, create, and share stories. With over 24 million creators and ~170 million active users per month, we are truly empowering creation by anyone, for everyone. To read more about our family of Brands, check out our website here.
The Data Products & Analytics (DPA) team focuses on supporting and improving Wattpad’s Search, Recommendation and Analytics systems. We are a cross functional team of data scientists, analysts and engineers with the vision to connect millions of readers to the right story at the right time. If you have a passion for building discovery systems at massive scale, come join us to build the next iteration of our ML engines!
What you'll be doing:
- Bring knowledge and experience of applied machine learning to the challenges of product development, maintenance and deployment to Wattpad systems (e.g. recommendations, search)
- Follow and maintain best practices for machine learning solution development and communicate those to data scientists and engineers to help create processes, standards, business value and impact
- Build and maintain iteratively in areas such as but not limited to: feature dashboards and POCs, feature pipelines, recommendation, search and ranking solutions to achieve impact while developing comprehensive knowledge of business objectives, data structures, technical infrastructure and processes, advocating for changes where needed to improve the product
- Work cross functionally to update, build and communicate solutions with with product managers, data scientists and engineers
What we're looking for:
- A passion for applying machine learning to business problems
- 3+ years experience in a ML engineering role with proven results in delivering high impact support and applications with applied machine learning through the lifecycle of development, implementation, serving and evaluation
- Bachelor's or Master’s degree in relevant field or equivalent experience
- Motivation and excitement to deal with ambiguous problems and challenges
- Clear communication about problem requirements, benefits and challenges of approaches with stakeholders
- A team player who can collaborate and partner with other teams to achieve results
- Proven experience in a software engineering environment developing and deploying data pipelines, models and services.
- Experience with Cloud Infrastructure (e.g. AWS), containerization (Docker, Kubernetes), and CI/CD workflows
- Experience with Infrastructure as Code (e.g. Terraform) is a plus
- Experience working with complex, high dimensional data in SQL, Python and Pyspark (plus)
- Experience with applied machine learning frameworks: scikit-learn, PyTorch (plus), Tensorflow (plus), Ray (plus), Dask (plus) and AWS Sagemaker (plus)
What we offer:
- Career development; we believe in mentorship and investing in your learning, supporting you to achieve your goals
- Health benefits, including vision and dental!
- RRSP Contributions (Canada), 401K Contributions (USA)
- Generous vacation and Parental Leave Top-up
- Corporate discount for gym memberships for you and your family
- Winter break shutdown and a whole lot more!
Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Meet and Zoom.
About Wattpad
Who are we? Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.
What does that mean? We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.
What are we obsessed with? Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.
How do we work? Autonomously, collaboratively, respectfully. Balancing with work, family, and play...and all while having a great time.
Wattpad is a remote friendly company and encourages remote candidates to apply as long as they are located and authorized to work in either the US or Canada (excluding Quebec) as a precondition of employment. We are not able to sponsor applicants for work permits.
If you happen to live near the areas of either Toronto, Ontario or Halifax, Nova Scotia, you may also have the opportunity to work from our beautiful offices - 1 located in Downtown Toronto and the other in Halifax.
Culture and Diversity
Wattpad is an equal opportunity employer. We do not discriminate. Period.
Wattpad welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We have taken a leadership position on creating a culture and an organization that truly values diversity. We are committed to fostering a global team that reflects the diversity of the Wattpad community. At Wattpad, we believe cultural fit doesn’t mean culturally identical, and diversity of thought helps us to challenge one another to think big and think differently. We consider employment applicants without regard to age, race, colour, national origin, citizenship, religion, creed, sex, sexual orientation, veteran status, marital status, disability status or any other protected status.
If you have any special needs or accessibility requirements, please let us know. We will do our utmost to accommodate, in accordance with applicable local legislation.
Don’t meet all the requirements? Studies show women and people of colour are less likely to apply to jobs if they do not meet all the qualifications. Therefore, in an effort to build a more diverse workplace, we encourage you to apply anyways. You might actually be the right person or you may be a good fit for a number of other openings we currently have.
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The Company
What We Do
Wattpad. Where Stories Live.
Wattpad’s vision is to entertain and connect the world through stories. The global multi-platform entertainment company uses the power of community and technology to enable the creation and distribution of content across a variety of formats. Its flagship app, Wattpad, is home to a community of more than 90 million people who spend over 23 billion minutes a month engaged in original stories. Tap by Wattpad, the company’s second storytelling product, offers short, chat-based stories in over a dozen languages. Wattpad Studios co-produces stories for film, television, digital and print, together with industry partners. Wattpad Brand Partnerships offers a full suite of advertising products to help brands build deep engagement with Gen Z consumers. The company is proudly based in Toronto, Canada.
