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What we offer:Job Responsibilities:
We are looking for a Warranty Engineer who will be responsible for managing customer claims, coordinating technical analyses, and collaborating with international teams to drive effective problem resolution and continuous quality improvement.
What will you be responsible for?
- Communicating with assigned customers regarding warranty and customer claims.
- Coordinating and managing customer claim activities transferred from Customer Quality Engineers.
- Evaluating technical aspects of claims and supporting root cause identification.
- Coordinating the analysis of returned parts in cooperation with laboratories and analysis teams.
- Reviewing and justifying Not Trouble Found (NTF) cases.
- Maintaining and managing the plant's customer claims database.
- Preparing regular reports and presentations related to warranty claims and quality performance.
- Communicating daily with global leaders, Program Management teams, and local stakeholders.
- Working with OEM customer portals and claim management systems.
- Supporting IMDS-related activities and the preparation of technical documentation for active and passive electrical components.
What are we looking for?
- Minimum 2 years of experience in customer quality, customer complaints handling, or a similar quality-related role.
- Experience in a manufacturing environment; automotive industry experience is an advantage.
- Communicative level of English, both written and spoken.
- Advanced knowledge of MS Excel.
- Experience with Minitab is required.
- Strong analytical and problem-solving skills.
- Proactive and responsible approach to work.
- Good communication and organizational skills.
- Strong attention to detail and quality-oriented mindset.
- Knowledge of OEM customer portals.
Salary
Starting from €1,800 gross per month. The final compensation package will reflect the successful candidate's experience, competencies, and overall fit for the role.
Awareness, Unity, Empowerment:At Magna, we believe that a diverse workforce is critical to our success. That’s why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.
AI-Assisted Screening Disclosure
As part of our commitment to a fair, consistent, and efficient recruitment process, we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly, no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.
Under conditions defined by applicable law, you may have the right to request an explanation of how AI is used to support decision-making.
If you have any questions or concerns about this process, feel free to contact our Talent Attraction team.
Worker Type:
Group:
Skills Required
- At least 2 years of experience in customer quality, customer complaint handling, or a similar quality-related role
- Experience in a manufacturing environment
- Communicative English proficiency, written and spoken
- Advanced knowledge of MS Excel
- Experience with Minitab
- Strong analytical and problem-solving skills
- Proactive and responsible approach to work
- Good communication and organizational skills
- Strong attention to detail and quality-oriented mindset
- Automotive industry experience
- Knowledge of OEM customer portals
What the Team is Saying
What We Do
We are a mobility company that innovates like a start-up and thinks like a technology company. This helps us anticipate change in one of the most complex industries in the world and respond quickly. We depend on a team of 171,000 dynamic, entrepreneurial-minded employees in an environment where great ideas flourish. Our presence spans 343 manufacturing operations and 88 product development, engineering and sales centers in 29 countries. We understand that you need a career as unique as you are. Whether you want to advance your existing expertise or try something completely different, we are committed to your growth.
Why Work With Us
At Magna, our engineering team is advancing mobility for everyone and everything. Joining this team means being a part of the design, development, and manufacturing of the world’s most advanced mobility technology. Innovations that move families, shape communities, and improve lives. You can follow your passions and shape your own career path.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Majority of roles are hybrid with flexibility. Please speak with our recruiting team for specific details on hybrid work.
