VTOC Operations Specialist

Posted 3 Days Ago
Be an Early Applicant
Springfield, VA, USA
In-Office
115K-125K Annually
Senior level
Big Data • Cloud • Information Technology • Consulting • Cybersecurity
The Role
Designs, installs, configures, maintains, and upgrades audio-visual systems, including conferencing, signage, presentation, control, and networked AV infrastructure. Troubleshoots complex issues, supports on-site and remote users, trains end users, maintains documentation and inventory, coordinates vendors, and ensures security and accessibility compliance. The role supports an intelligence customer and requires an active TS/SCI clearance, occasional after-hours support, equipment handling, and work at heights.
Summary Generated by Built In

**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**

Deliver simple solutions to complex problems as a VTOC Operations Specialist.  Here, you’ll tailor cutting-edge solutions to the unique requirements of our clients.  As VTOC Operations you will help ensure today is safe and tomorrow is smarter.  Our work depends on a TS/SCI cleared VTOC Operations Specialist joining our team to support our intelligence customer in Springfield, VA.


How a VTOC Operations Specialist will make an Impact


As a VTOC Operations Specialist, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems.  You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies.


Key Responsibilities:

  • Design and implement AV systems including video conferencing, digital signage, and presentation systems
  • Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
  • Troubleshoot and resolve complex AV issues in a timely manner
  • Manage AV network infrastructure and ensure integration with existing IT systems
  • Plan and execute AV system upgrades and migrations
  • Provide training to end-users on AV equipment and best practices
  • Develop and maintain documentation for AV system configuration and processes
  • Collaborate with IT teams to ensure AV systems align with overall technology strategy
  • Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
  • Ensure AV systems comply with security protocols and accessibility standards
  • Stay current with emerging AV technologies and recommend improvements to existing systems

Required skills:

  • Bachelor’s Degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
  • 5+ years of experience in AV systems design, installation, and maintenance
  • Willing to obtain and maintain a CI Poly
  • Strong knowledge of AV technologies including video conferencing, digital signal processing and control systems
  • Experience with AV network protocols and IP-based AV systems
  • Proficiency in AV system design software (e.g., AutoCAD, Visio)
  • Excellent troubleshooting skills and ability to resolve complex AV issues
  • Security+ certification or ability to obtain within 90 days of hire
  • Ability to prioritize and manage multiple projects in a fast-paced environment
  • Willingness to provide occasional after-hours support for critical AV systems
  • Ability to lift and move equipment up to 50 pounds
  • Comfort working at heights (e.g., on ladders or lifts) for equipment installation

Desired skills:

  • CTS (Certified Technology Specialist) certification
  • Experience with Crestron, Extron, or AMX control systems
  • Knowledge of acoustics and audio system design
  • Familiarity with HDCP, EDID, and other video standards
  • Experience with digital signal processors (DSPs) and audio networking protocols
  • Understanding of AV over IP technologies
  • Familiarity with AV security best practices and compliance requirements

Additional Information

  • All your information will be kept confidential according to EEO guidelines.
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $115-$125k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

D2 Technical Services is committed to a merit-based recruitment process and encourages applications from all qualified individuals.  As a Veteran-Owned Small Business, we particularly welcome applications from veterans who have the requisite skills and experience.  Job applicants that are interested in one of our openings and may require a reasonable accommodation to participate in the job application or interview process, should contact us to request an accommodation.


Skills Required

  • Bachelor’s degree in Audio Visual Technology, Electrical Engineering, or a related field, or equivalent experience
  • 5+ years of experience in AV systems design, installation, and maintenance
  • Active TS/SCI security clearance
  • Willingness to obtain and maintain a CI Poly
  • Strong knowledge of video conferencing, digital signal processing, and control systems
  • Experience with AV network protocols and IP-based AV systems
  • Proficiency with AV system design software such as AutoCAD or Visio
  • Excellent troubleshooting skills for complex AV issues
  • Security+ certification or ability to obtain it within 90 days of hire
  • Ability to prioritize and manage multiple projects in a fast-paced environment
  • Willingness to provide occasional after-hours support for critical AV systems
  • Ability to lift and move equipment weighing up to 50 pounds
  • Comfort working at heights on ladders or lifts
  • CTS certification
  • Experience with Crestron, Extron, or AMX control systems
  • Knowledge of acoustics and audio system design
  • Familiarity with HDCP, EDID, and other video standards
  • Experience with digital signal processors and audio networking protocols
  • Understanding of AV over IP technologies
  • Familiarity with AV security best practices and compliance requirements
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The Company
HQ: Arlington, Virginia
30 Employees
Year Founded: 2016

What We Do

D2 Consulting provides services to the Federal Government focused in the following three area's We leverage D2 Consulting engineering, operations and governance best practices to efficiently and effectively deploy, maintain and continuously improve IT services and solutions. This includes not only engineering solutions such as VDI and providing direct support to operations but also deploying the tools to instrument and maintain Enterprise performance and availability (including ITSM and Enterprise Management Tools). Protect & Secure: This is our cyber security practice, which includes functions like audit and information assurance, as well as the traditional mechanics of securing IT systems and services. We have experience working with the Government to better manage risk to help move the accreditation process along. This is especially true with respect to adapting accreditation controls to a cloud environment. Cloud Migration and Data Center modernization/consolidation: This area is focused on cloud migration and adoption as well as data center consolidation. We work to ensure that infrastructure requirements are implemented correctly, according to best practices and in a timely manner.

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