VP Title Operations

Position Purpose and Objectives:

The Vice President of Title Operations is a senior leadership position responsible for overseeing the operations and strategic direction of Lakewood Title LLC. The role requires a comprehensive understanding of the title industry, relevant regulations, and the ability to manage a team successfully.

Major Duties and Essential Functions

• Provide effective leadership to the title department, ensuring the development and implementation of strategies that align with the company's goals and objectives.
• Set performance expectations, provide mentorship and guidance, and ensure a high-performing and motivated team.
• Foster a positive work environment that encourages collaboration, innovation, and ongoing professional development.
• Oversee the day-to-day operations of the title company, ensuring efficient and accurate execution of title searches, examination, clearance, and closing processes.
• Develop and maintain effective quality control measures to ensure compliance with relevant regulations and company policies.
• Implement and optimize operational workflows and technologies to drive efficiency and productivity.
• Ensure the title department operates in strict compliance with all relevant laws, regulations, and industry best practices.
• Identify and mitigate risks associated with title issues, including potential fraud, liens, easements, and encumbrances.
• Stay abreast of industry changes and proactively implement necessary adjustments to company policies and procedures.
• Develop and maintain strong relationships with clients, including real estate agents, lenders, attorneys, and investors, to foster loyalty, drive business growth, and promote customer satisfaction.
• Collaborate with the sales and marketing teams to identify and pursue new business opportunities, as well as expand services with existing clients.
• Work closely with the CFO or finance team to develop and manage the title department's budget, ensuring proper resource allocation and cost control.
• Monitor key performance indicators, financial results, and industry benchmarks to identify areas for improvement and drive profitability.
• Provide reporting to the Board of Directors and other Key Stakeholders as needed.

Other duties necessary to achieve the goals of the credit union:

Positions directly supervised:

Specific knowledge, skills, and abilities required for this position:

Education:  

Bachelor’s degree in business administration, Real Estate, or related field (MBA preferred).

Experience:  

- Minimum of 10 years of experience in the title industry, with progressive leadership roles.

- Strong knowledge of title search, examination, clearance, and closing processes.

- Demonstrated experience in team leadership and managing successful operations.

- Proven ability to build and maintain relationships with clients and industry professionals.

- In-depth understanding of relevant laws, regulations, and industry best practices.

- Excellent communication, negotiation, and problem-solving skills.

- Proficient in relevant software applications and technology platforms.

- Certified Escrow Officer in Texas

Physical Activities and Requirements of this Position

CATEGORY

DESCRIPTION

Finger Dexterity

Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

Grasping

Using fingers and palm on an object.

Talking

Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. 

Repetitive Motions

Movements frequently and regularly required using the wrists, hands, and/or fingers.

Average Hearing

Able to hear average or normal conversations and receive ordinary information.  

Average Visual Abilities

Average, ordinary, visual acuity necessary to prepare or inspect documents or products, or operate machinery.   

Sedentary Work

Sitting part of the time.  Exerts up to 10 lbs. of force occasionally.

Working Conditions of this Position

DESCRIPTION

Few.  No hazardous or significantly unpleasant conditions except during construction wearing a hard hat is required.

Mental Activities and Requirements of this Position

Reasoning Ability:  The ability to use common sense or logic. 

CATEGORY

DESCRIPTION

Detailed

Ability to apply common sense understanding to carry out detailed instructions and to deal with problems involving many variables.

Mathematical Ability: 

Basic

Ability to perform basic math skills including adding, subtracting, multiplying, and dividing two digit numbers; operations with units such as inch, foot, yard; ounce, pound (or their metric counterparts), and square footage; ability to understand appraisals, compute rent rates and lease expiration times.

Language Ability:  The level of ability required to communicate and understand written and oral language. 

Typical

Ability to use passive vocabulary of 5,000-6,000 words; read at a moderate rate; and define unfamiliar words in dictionaries for meaning, spelling, and pronunciation.  Ability to write complex sentences, using proper punctuation, and using adjectives and adverbs.  Ability to communicate in complex sentences, using normal word order with present and past tenses and good vocabulary.  Ability to read, analyze and interpret general business periodicals, professional journals, correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, guests, vendors and the general public.

Compliance requirement

The responsibilities contained within this job description remains compliant with Bank Secrecy Act / Anti-Money Laundering, Office of Foreign Assets Control and USA PATRIOT Act as they apply to the duties of the position.

Disclaimer

The information in this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job, which may vary on the department or the assignment. The actual essential duties, responsibilities and qualifications may vary by department, reporting structure and other business needs. No inference should be drawn that a specific job duty, responsibility or qualification is non-essential by its absence from this description.