VP, Operations

VP, Operations 

About Product School:

Product School is the global leader in product training, with a thriving community of over two million professionals. We offer live, online certifications taught by Product Leaders from top Silicon Valley companies like Google, Meta, Netflix, and Amazon. 

In addition to certifications, we host ProductCon, the world’s largest product management conference, and produce The Product Podcast, a leading podcast for product professionals.

Founded in 2014, Product School was bootstrapped for the first 7 years before raising $25 million from Leeds Illuminate. We are proud to be a profitable, fast-growing company shaping the future of education.

The Role:

We are seeking a strategic VP, Operations to partner directly with the COO in driving alignment, accountability, and efficiency across the organization. In this high-impact role, you will oversee operations, acting as a trusted advisor to the COO and a collaborator with leadership across sales, marketing, and customer success. You will lead key meetings, hold teams accountable for achieving goals, and play a central role in preparing insights and content for board presentations. This role demands a balance of operational expertise, data-driven decision-making, and strong interpersonal communication skills.

What you'll do:

• Leadership & Accountability:
  • Be the first point of contact for leaders needing non-critical support from the COO, and ensure COO's involvement in a project or decision-making is happening at the right moment and level by staying on top of information flow across the company.  
  • Ensure strategic projects are completed on time and to the full scope of the work.
  • Serve as a key liaison between the COO and operational department leaders, fostering strong communication and collaboration. 
• Strategic Vision and Execution:
  • Understand the company's strategy and translate it into actionable plans.
  • Communicate complex ideas simply and inspire confidence.
• Data-Driven Insights:
  • Develop insightful recommendations to optimize processes, improve efficiency, and enhance forecasting accuracy. 
  • Create and maintain dashboards to track performance metrics and inform executive decisions, while delivering clear, actionable feedback to the COO.
• Process Optimization:
  • Working closely with cross functional teams, ensure company operations occur seamlessly, with high quality and reliability.
  • Identify inefficiencies across operations and implement process improvements to streamline workflows, reduce bottlenecks, and enhance productivity. 
  • Design and optimize processes, improve efficiency, and manage resources effectively.
•  Executive Preparation:
  • Collaborate with the COO to prepare impactful board materials and executive presentations. 
  • Present revenue performance, operational updates, and strategic recommendations in a clear and compelling manner.

This role could be a good fit for you if:

• You have 7+ years of experience in operations, revenue operations, CoS, or a related role, ideally in high-growth environments.
• You bring a strong understanding of end-to-end operational and revenue processes, including sales, marketing, and customer success.
• You are highly skilled in data analysis, sales and reporting tools and driving insights that lead to decision making with a focus on measurable outcomes.
• You thrive in roles that demand cross-functional collaboration, influence, and accountability at the executive level.
• You possess exceptional organizational and communication skills, with extreme attention to detail, and the ability to lead projects from end-to-end.
• You have strong people management and coaching skills, and have led cross-functional teams with influence, even without direct authority.
• You are scrappy, a go-getter, and have a low ego. You thrive in ambiguity, and you roll up your sleeves and do whatever it takes to get things done.
• You are a quick thinker with a bias for action, and you are able to prioritize ruthlessly
• Bonus points for experience with EOS and board preparation.

The perks:

• Remote First - our team works remotely across multiple countries and time zones
• Medical, Dental, and Vision Coverage in the US - support for additional coverage is available in Spain 
• Company Team Offsites and Coworking - we believe that remote-first doesn’t mean remote-only
• Free Product School Course Offerings - we offer a range of courses and certifications worth $15,000 that we readily encourage our employees to explore
• Monthly Internet Reimbursement - we support our team, wherever they’re working from
• Parental leave

The compensation package offered for this position is between $200,000-$250,000. Please note this is a range and actual compensation may vary based on work experience and qualifications, performance, and other factors evaluated during the hiring process. 

We require that candidates be located in the country/countries specified. We are unable to hire outside of the country/countries specified or provide or take over sponsorship at this point in time.  Applicants MUST be authorized to work in the listed country of hire without sponsorship.  

EEOC

At Product School, we don't just accept differences--we embrace, support, and celebrate the things that make each of us unique and benefit our employees, services, and community. We’re proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status.