Title: VP, Operations Remote (Contractor)
Location: Remote - Preference Philippines; South East Asia; Poland; Romania; Ukraine
Base fee: USD $1,000–$1,500 / MONTH + Performance Incentives (Paid via bank direct deposit)
Employment type: Contractor, Full-Time
Company: Shae Group
Website: https://shae.group
Who We Are
We are a global AI-powered technology and services group operating multiple brands across health, wellbeing, and performance. We’re AI-first, outcome-obsessed, automation-heavy, and scale through tight systems, high standards, and radical transparency. We adopt AI across strategy, operations, marketing, product, and client experience — and hire people who are AI-savvy, adaptive, and results-driven.
Who You Are
You are a high-agency operator with deep experience in AI/tech services and ops. You translate strategy into quantified OKRs/KPIs and consistently deliver. You have deep experience in SaaS sales, shipped RevOps and service-management programs, understand DORA/Accelerate metrics, are fluent in security & compliance (SOC 2/ISO 27001/NIST CSF), and design interoperable, shared services across brands. You communicate crisply at the executive table and dive deep with operators when required.
Responsibilities:
• Run the company operating cadence (OKRs, QBRs, MBRs), dashboards, variance management and reporting.
• Build and own the RevOps stack (CRM → Marketing Ops → Success/Support → Billing & Collections) and ensure forecast accuracy.
• Implement fit-for-purpose ITIL 4-lite practices (Incident, Change, Problem management, SLAs) and institutionalize DORA/Accelerate metrics.
• Lead security & compliance readiness (SOC 2, ISO 27001, NIST CSF) and vendor risk/commercial strategy.
• Ensure every new funnel, program or product integrates cleanly into our architecture (intake → design → test → launch → hypercare) and build a high-performing operations org (RevOps, ServiceOps, Data, Automation).
Requirements
Must-have qualifications:
• 8+ years’ experience in operations, RevOps, or technical program leadership in AI/tech services or SaaS environments, with proven outcomes.
• Direct experience building RevOps stacks, service-management practices, and measurable OKR frameworks.
• Fluency in security & compliance frameworks (SOC 2, ISO 27001, NIST CSF) and vendor risk management; strong executive communication.
• Advanced Experience using GHL (GoHighLevel) CRM.
Nice-to-have:
• Experience with DORA/Accelerate metrics and partnering with Product/Engineering to improve flow.
• Prior leadership building cross-brand shared services, platform consolidation, or long-form program launches.
Benefits
Compensation & performance bonuses:
Base Salary: USD $1,000–$1,500 per month (experience-based).
Performance incentives: Per project/ brand/ funnel
Equity / long-term incentive plan negotiable for the right candidate.
Payment & contractor terms:
Independent Contractor status only. Payment in USD via bank direct deposit. Invoicing monthly. No employee benefits; paid time off available for strong performance and exceeding KPIs.
How to apply:
• Click Apply → complete prescreen questions (working logistics + availability)
• Self-schedule an 18-minute prescreen AI one-way video interview
• Complete a 3rd-party personality profile
• If matched, hiring manager interview within 24–48 hours — offers same day for top candidates
Closing note
We are purpose-driven and move fast. Shae Group values precision, automation, and outcomes. Top candidates receive expedited interviews and fast offers — please check your email (and spam) after applying and respond promptly.
Top Skills
What We Do
Shae Group and Shae.ai Intelligence is dedicated to leveraging technology for the betterment of humanity, striving for a world where every individual feels seen, heard, understood and empowered to be the unique human they are here on earth to be. Through innovative solutions rooted in empathy and inclusivity, we aim to bridge divides and foster genuine connections across cultures, languages, and experiences.
Our ultimate vision is to empower every person on the planet to be valued, acknowledged, accepted and respected, catalyzing positive social change and a more harmonious and unified global community.
