VP, Managed Trading Services

Launched in 2021, Fanatics Betting and Gaming is the online and retail sports betting subsidiary of Fanatics, a global digital sports platform. The Fanatics Sportsbook is available to 95% of the addressable online sports bettor market in the U.S. Fanatics Casino is currently available online in Michigan, New Jersey, Pennsylvania and West Virginia. Fanatics Betting and Gaming operates twenty-two retail sports betting locations, including the only sportsbook inside an NFL stadium at Northwest Stadium. Fanatics Betting and Gaming is headquartered in New York with offices in Denver, Leeds and Dublin.

Overview:

We are looking for an accomplished Vice President of Managed Trading Services to lead the teams that deliver the day-to-day quality of our betting proposition, reporting to the Chief Trading Officer. The role owns the foundations of a best-in-class customer experience across three businesses - US Sportsbook, International Sportsbook and the US Predictions Exchange - and is held to a single standard: that a customer has zero reasons to leave. The ideal candidate will have extensive experience running large-scale live trading operations, a proven track record of raising coverage, pricing accuracy and in-play quality at scale, and the conviction that manual intervention is a defect to be automated away rather than a job to be staffed.

Responsibilities:

• Lead and oversee the four teams within Managed Trading Services — MTS US, MTS International, Trading Operations and Compliance, and Pricing Supervision — providing guidance, direction and support to ensure efficient and effective trading operations.
• Own the day-to-day quality of the proposition across the three customer-facing businesses: event and market coverage, in-play availability, speed and accuracy, and price position against competitors.
• Own the benchmarking programme, run as a shared service across the businesses, and hold the wider organisation to account against competitor coverage, price and availability.
• Own pricing supervision at the coal face for both pre-game and in-play: the tactical mitigations that keep prices safe in the moment, the escalation of root causes to the teams that own the underlying fix, and the retirement of every mitigation so that no temporary fix becomes permanent silently.
• Drive the conversion of manual work into automation, treating every repeated intervention as a defect, and reporting the rate at which human coverage is replaced by engine coverage.
• Ensure detection of problems is automated and remediation is human, and drive the proportion of defects found by customers rather than by our own systems towards zero.
• Act as a primary source of product feedback to Trading Product and engineering on the improvements that would most improve the core customer experience.
• Own trading operations and compliance, including settlement, market and event integrity, and the regulatory obligations attached to trading activity in every market we operate in.
• Partner with Risk and Customer Management on the experience our highest-value customers receive, and with Price Discovery and Quantitative Research on the fixes that remove recurring pricing defects at source.
• Foster a culture of excellence, teamwork and continuous improvement within the team, promoting professional development and knowledge sharing.

Qualifications:

• Bachelor's degree in finance, mathematics, statistics, or related field. Advanced degree preferred.
• Minimum of 10-15 years of experience in sportsbook trading or trading operations, with at least 3-5 years in a senior leadership role.
• Proven track record of running large-scale, multi-jurisdiction live trading operations at high volume and under regulatory scrutiny.
• Demonstrable experience of reducing manual workload through automation rather than headcount, and comfort holding a team to an automation target.
• Deep understanding of the modern betting proposition, including same-game parlays, player props and high in-play availability, and the trading disciplines that keep them accurate at scale.
• Strong analytical and quantitative skills, with the ability to interpret complex data and make data-driven decisions.
• Knowledge of regulatory requirements and compliance considerations related to sports betting operations, including settlement and integrity obligations.
• Excellent communication and interpersonal skills, with the ability to build strong relationships and collaborate effectively across departments.
• Experience with trading platforms, benchmarking and risk management tools, and working fluency with AI tooling applied to operational problems.
• Passion for sports and a commitment to delivering the best possible betting experience for customers.

Depending on the role, your interview and onboarding experience may include in-person components, such as onsite interviews or Launching into Better: LIVE—a multi-day cultural immersion in New York City for full-time, non-seasonal hires. These sessions are designed to build connection and bring our culture to life, though specific travel and participation requirements will be confirmed based on your role and location. Your recruiter will provide clear guidance at each stage of the process.

For information about our benefits, please visit https://benefitsatfanatics.com/