VP, IOT Engineering

Company Overview

Sleep Number is a sleep wellness technology leader. For nearly four decades, we have placed sleep at the center of wellbeing, improving over 15 million lives with our Sleep Number smart beds. We are guided by our purpose – to improve the health and wellbeing of society through higher quality sleep. This is exemplified through our 4,000+ mission-driven team members who passionately innovate to drive value creation through our vertically integrated business model, owning the process from start to finish, including selling in our over 650 stores nationwide.

Our team members are encouraged to bring their whole selves to work, sharing their unique perspectives, backgrounds and skills with Sleep Number every day. Whether you are entering, returning or experienced in the workforce, we have a place for you. We hope you join us in creating the future through higher quality sleep.

Position Purpose

The VP, Engineering (IOT) reports to the Sleep Number Innovation Chief Technology Officer and is responsible for the successful design and development of Sleep Number’s product electronics and software releases and new product launches.

This role will lead end to end IOT engineering capabilities, which include engineering teams focused on smart bed and base electronics, embedded software, embedded systems, mobile and cloud application teams. This is a leadership role that requires driving resource and project planning, architecture, investigation, design, and development of complex IOT systems. As a trusted technology leader, strategic leadership, and operational expertise will be key in advancing the SleepIQ technology platform.

Primary Responsibilities

• Partner with cross-functional leaders to identify and solve operational and execution issues, with regular interaction in areas such as architecture, product management, sales, customer services, and manufacturing.
• Lead and develop a highly engaged & high performing team of engineers and leaders. Foster a team culture that aligns with Sleep Number’s core values of passion, integrity, innovation, courage and teamwork, ensuring the team’s priorities are in support of the product roadmap and be accountable for on-time, on-budget product releases.
• Define, implement, and continue to optimize the approach for accelerating research, development, and innovation as well as effectively communicate technical strategies to grow customer value and meet business needs.
• Participate in product direction setting, lead product improvements and resource efficiencies. Consult with senior management as an accountability point for one or more products covering all aspects of such product(s).
• Coach, lead, and complete efforts in capturing customer needs, structuring projects; defining user journeys and user stories, business and technical requirements, and new product features.
• Apply or establish controls and measurements to deliver cross-functional projects, across the project lifecycle, at scale.
• Lead the department's development and deployment processes to increase predictability of engineering deliverables, including the establishment of departmental KPIs. 
• Ensures that software developed meets all Non-functional Requirements, including scalability, high availability, and redundancy, performance, usability, and serviceability requirements.
• Evolve, establish, refine, and continuously improve formal engineering development processes, procedures, budgets and metrics to meet business unit objectives.

• Provide deep technical expertise to the organization and act as a technical expert with legal counsel regarding patents and/or IP issues.

Key Performance Indicators

The metric for success for this role includes on time, high quality, within budget product line deliveries.

Process Metrics: Estimation Accuracy, Scope Variance, Schedule Variance, Productivity, Product development time, Product development cost, On time delivery

Quality Metrics: Number of engineering changes, Number of revisions, First pass yield, Six Sigma for Engineering, Customer satisfaction, Supplier defect rate

Technical Metrics: Architecture and design quality, Preventative Maintenance 

People Metrics: Team member retention and engagement

Knowledge, Skills & Abilities

• Experienced in:
  • Successfully leading significant technical projects to completion and launching consumer/health products.
  • Direct leadership experience of Engineering and/or technical teams, including Cloud infrastructure, cloud applications, embedded software, hardware design and mobile (iOS, Android) development. Building, developing, inspiring, motivating, and leading high performing teams in a fast-paced engineer organization across multiple locations.
  • Connected devices (i.e., IOT devices, wearables, sensors, or medical devices)
  • Progressive experience in management, development, release, and maintenance of IoT technology or medical devices
  • Embedded Linux, RTOS, Cloud Technologies (AWS, Azure, GCP), Mobile Technologies (iOS, Android, Web)
  • developing and commercializing cloud-based software platforms (SaaS)
  • human-centered design and Agile development methodologies, in a regulated environment. Must have deep experience with Agile and waterfall methodologies.
  • Previous experience directing the work of global hardware and software engineering teams, through 3rd party partnerships
  • Bringing new software products to market.
  • Ability to arbitrate technical discussions and make challenging calls.
  • Translate ideas into specific qualified and quantified action items.
  • Experience in electrical design and manufacturing preferred.
  • Regulated technology delivery in the IoT or medical device industry. Regulated industry experience is preferred. 
• Ability to:
  • Collaborate, demonstrate passionate customer focus, fast learner, and thoughtful/disciplined execution
  • Communicate with exceptional written/verbal skills and an ability to connect people with different points of view and with varying levels of experience.
  • Demonstrate tenacious commitment to continuous improvement and relentless drive to win.
  • Make timely, data-driven decisions across new and existing product portfolio.
  • Develop detailed plans with specific goals, priorities, timelines, and budgets to effectuate ideas into products.
  • Deliver complex, high value deliverables through organizational change, development, market analysis, product, and technical program management.
  • Design and executing strategies that converge business and technology for the benefit of increased revenue, margin, and optimal customer experience.
  • Leverage the voice of the business and identify the largest impact.
  • Understand the latest technologies being used, and drive awareness of how those connect to our business, strong perceptual acuity, and ability to design for the future.
  • Demonstrate technical depth in: Technology Product Development, Internet of things (IOT), SaaS, quality assurance experience

Position Requirements

• BS/MS degree in computer engineering, data science, computer science or similar fields
• 15+ years of leadership in professional services or delivering software and hardware products.

Working Conditions

• This position is based in Sleep Number’s San Jose Office, requiring a minimum of 3 days in office.
• This role may require travel. 

Salary Pay Range: $275,000.00 -$310,000.00

Wellbeing

Wellbeing is more than a catchphrase - it's a movement that permeates our company and through our team members. We are dedicated to enhancing and supporting the wellbeing of our team members and their families through benefits, programs, and resources across our five wellbeing pillars of emotional, financial, career, community, and physical health, with sleep at the center.

By joining our team, in addition to offering competitive pay programs, we are proud to offer eligible team members an extensive benefits package including, but not limited to medical and pharmacy benefits, dental, life and disability insurance, a matched 401(k) Plan, paid time off, and much more.

Safety

Safety is a top priority for Sleep Number supporting customers and team members wellbeing. COVID-19 Precaution(s) are in place consistent with CDC guidelines, U.S. Department of Labor’s Occupational Health & Safety Administration (OSHA), and state/local laws.

EEO Statement

Sleep Number is an equal opportunity employer. We are committed to recruiting, hiring and promoting qualified people and prohibit discrimination based on race, color, marital status, religion, sex (including gender, gender identity, gender expression, transgender status, pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), sexual orientation, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state, or local law.

Americans with Disabilities Act (ADA)

It is Sleep Number’s policy to provide reasonable accommodations to qualified individuals with disabilities during the application process, consistent with applicable law. We may require supporting medical or religious documentation where applicable and permissible by law. If you are a qualified individual, you may request a reasonable accommodation at any time during the selection process, including if you are unable or otherwise limited in your ability to access open roles here.