Commit is a global tech services company, headquartered in Israel and operating across NAMER and EMEA.
We specialize in Cloud, DevOps, Data, Cyber, and AI solutions — helping startups and enterprises accelerate their digital and GenAI transformation.
The Director of Business Operations plays a hands-on role at the intersection of strategy and execution, leading business operations through deep process analysis, data, BI, and AI-driven automation.
This role combines business analysis expertise with operational leadership to drive productivity, profitability, and scalable growth.
Key Responsibilities
- Hands-on leadership of global business operations, designing and implementing smart, scalable, data-driven processes.
- Act as a senior Business Analyst, leading end-to-end process analysis, requirements definition, and optimization across Sales, Delivery, Finance, and HR.
- Design, build, and own KPI & BI frameworks, including dashboards and reporting layers, integrating CRM, ERP, and data platforms.
- Lead process mapping, gap analysis, and business requirements for automation and AI initiatives.
- Implement AI-powered tools and predictive analytics to improve decision-making, forecasting, and operational efficiency.
- Work closely with the CEO, CFO, and business leaders to translate strategy into measurable, data-backed execution plans.
- Standardize and continuously improve global operational processes across Israel, EMEA, and NAMER.
- Promote a culture of data-driven decision-making, transparency, and continuous improvement.
KPIs & Outcomes
- Increased productivity per FTE and improved delivery efficiency.
- Improved margins, utilization, and forecasting accuracy.
- Faster business cycles through automation and well-defined processes.
- High-quality, real-time visibility into business performance via BI.
Requirements & Qualifications
- 5+ years of experience in Business Operations, Business Analysis, Information Systems–oriented roles.
- Proven hands-on experience in process analysis, BI, and operational systems — not only management.
- Strong background in process design, requirements gathering, KPI definition, and BI reporting.
- Experience working with CRM, ERP, data platforms, and BI tools (e.g., Power BI, Tableau, Looker, etc.).
- Familiarity with AI, automation, and data-driven operational models.
- Experience in tech services environments (Cloud, DevOps, SaaS, AI).
- Strong analytical mindset with the ability to connect business needs to systems and data.
- Global mindset and experience working across regions and stakeholders.
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What We Do
Commit is a global tech services company with offices in Israel, US, Canada, UK, and Europe. The company was founded in 2005 and has over 700 multi-disciplinary innovation experts who serve a broad range of companies, from small startups to large enterprises in multiple business sectors. Commit specializes in advanced technologies and applications with dedicated practices in Cloud, GenAI, Software, IoT, Big Data, Cyber, Collaboration, Data center migration projects, and more. Commit offers innovative, end-to-end technology solutions by developing custom software and IoT platforms for clients looking to build their next-gen products within the modern ICT world. Commit’s complete and comprehensive engineering powerhouse of resources, and proprietary Flexible R&D methodology helps transform its clients’ technology visions into high-quality products while reducing costs and improving time-to-market.
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