VOIP Principal Consultant

Posted 15 Days Ago
Be an Early Applicant
Englewood, CO, USA
In-Office
Expert/Leader
Information Technology • Professional Services • Software • Consulting
The Role
Lead VoIP consulting and enterprise architecture engagements, design and implement unified communications, contact center and gateway solutions (Cisco/Avaya/Sonus), troubleshoot VoIP/PSTN deployments using tools like Wireshark and sipp, support SLAs, provide global delivery and on-call support, and contribute to project documentation and sales efforts.
Summary Generated by Built In
Company Description

Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services.

Job Description

  • At least 11 years of experience in technology consulting, enterprise architecture
  • Technically sound knowledge in VoIP Protocols ( SIP,H.323 )
  • Prior technology implementation in Unified Communication, Contact Center, Gateway solution products for Cisco, Avaya, Sonus.
  • Good understanding on PSTN/PBAX solution deployments.
  • Good knowledge on various troubleshooting tools (Wireshark, sipp, network tools, TranslatorX).
  • Excellent problem solving skills with desire to take on responsibility.
  • Excellent communication skills, should have worked in global delivery model.
  • Good understanding on product SLA’s and support metrics.
  • Ability to grasp problems and understand issues quickly and provide solutions.
  • Ability to reason and think logically
  • Strong attention to detail in regards to project planning and documentation
  • Strong organizational and sales skills.
  • Display willingness to help others, a pleasant personality, a courteous manner, and a professional demeanor.
  • Ability to apply judgment, implement solutions, and resolve conflicts, all in a multi-tasked environment.
  • Ability to support working outside of normal business hours to provide after hour or "on-call" support when necessary to solve high profile issues or complete critical path projects.

Qualifications

  • Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
  • At least 11 years of experience in IT

Additional Information

** U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Note:-

  1. This is a FULL TIME job oppurtunity.
  2. Only US CitizenGreen Card HolderGC-EADH4-EADL2-EADTN VIsa can apply.
  3. No OPT-EAD & H1-B for this position.
  4. Please mention your email id in your email or resume.

Skills Required

  • At least 11 years of experience in technology consulting and enterprise architecture
  • At least 11 years of experience in IT
  • Technical knowledge of VoIP protocols (SIP, H.323)
  • Prior implementation experience with Unified Communications, Contact Center, and Gateway solutions
  • Experience with Cisco, Avaya, and Sonus products
  • Good understanding of PSTN/PBX solution deployments
  • Proficiency with troubleshooting tools (Wireshark, sipp, network tools, TranslatorX)
  • Excellent problem solving and logical reasoning skills
  • Excellent communication skills and experience in a global delivery model
  • Understanding of product SLAs and support metrics
  • Ability to provide after-hours or on-call support when necessary
  • Bachelor's degree or foreign equivalent (or three years progressive experience in lieu of each year of education)
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The Company
87 Employees
Year Founded: 2007

What We Do

SonSoft Inc. is a global consulting and IT services firm specializing in software development, software consultancy, and Information Technology Enabled Services (ITES). The company provides a range of expertise including business consulting, systems integration, application development, and product engineering, helping clients re-engineer and re-invent their businesses to compete in a changing marketplace.

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