Voice Over IP (VOIP) Engineer

Posted Yesterday
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Kings Bay, GA
Hybrid
78K-132K Annually
Senior level
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Where purpose connects.
The Role
The VOIP Engineer Lead will manage VTC operations, support unified communications infrastructure, troubleshoot systems, and implement security protocols.
Summary Generated by Built In
Job Description
BAE Systems is seeking a Voice Over IP (VOIP) Engineer to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Accuracy, integrity, subject matter expertise, and the ability to work well independently and with others are important traits we expect the successful candidate to possess and demonstrate.
This position is the Voice Over IP Engineer Lead who will handle the day-to-day VTC Infrastructure operations, Audio/Visual upgrades and maintenance, project planning and documentation, and act as the Engineering Lead for the VTC Collaborations Program at Strategic Systems Programs (SSP), U.S. Navy.
In this role you will manage daily operations of the Unified Communications subsystems, operations and maintenance of all VTC and Voice over IP devices to include Call Managers, Session Border Controllers, Voice over IP endpoints, Video Communications Servers, MCUs, Gateways, room- based VTC systems, desktop VTC devices, and other VTC-related equipment. The Lead will conduct integration and configuration of existing unified communications hardware, including application of security controls and management support to the network infrastructure that underlies the unified communications platform; patch and upgrade firmware, break/fix support, and daily operations support, including on-site assistance for special events. You will maintain and provide configuration management information that shall include but not be limited to equipment hardware make/model, version numbers of installed software, as-built drawings, serial numbers, and all passwords; and ensure technical solutions comply with all applicable DoD regulations and industry standards. You will monitor system and network operations, and notify users when systems display non- standard or out of tolerance behavior; apply technical expertise to mitigate potential system problems before they occur; and resolve all Voice and Video service interruptions and technical problems in a timely manner, should they occur. This role provides enterprise-level system administration for the VTC enterprise; ensures all IP and ISDN based Voice and Video systems are configured in accordance with DISA best practices and Security Technical Implementation Guides (STIG).
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" path="m26970,47620r-6316,l17617,47015,,26966,,20650,20654,r6316,l47625,23812r-1,3154l26970,47620xe" stroked="f" > The resolution of system operational problems is in your purview and includes troubleshooting and performing fault isolation and repairs, replacements, or reprograms of faulty equipment, as required.
You will provide life cycle refresh projections for unified communications infrastructure, endpoints, and AV equipment build out projects; conducts site surveys to establish unified communications systems and equipment based on customer requirements; and consult with client(s) and internal engineering groups to create and/or review requirements, functional specifications and detailed designs.
About BAE Systems and the U.S. Navy's Strategic Systems Programs (SSP)
Our organization has supported the U.S. Navy's Strategic Systems Programs (SSP) continually since the program's inception in the 1950s. SSP developed the first sea-based, underwater-launched Strategic Weapon System (SWS), a defense system that is truly critical to our national security. For more than six decades, SSP has maintained and upgraded this weapon system and we have been there every step of the way. The sea-based SWS is the ultimate stealthy weapon system and is the first leg of the U.S. nuclear triad. With over 70% of our nation's nuclear arsenal its importance to maintaining world peace cannot be overstated. The development of Columbia, the most advanced nuclear-powered, nuclear-armed submarine ever designed, as well the next D5LE2 weapon system is under way and will begin to be rolled out over the next decade. The Navy projects this system to be operational through 2084, meaning the program will have a total life span of more than 120 years. This is a unique program and BAE Systems employees on this program understand they are part of an important legacy.
As a decades long sole source partner on multiple contracts on behalf of our customer, our program has remarkable stability and is concurrently experiencing significant growth. Combined, these factors provide ample opportunity for professional growth and development for capable and talented individuals on our team.
BAE Systems, Inc. is the wholly owned U.S. subsidiary of BAE Systems plc.
BAE Systems plc provides some of the world's most advanced, technology-led defense, aerospace, and security solutions. As one of the top ten defense contractors, we employ a skilled workforce of around 100,000 people in more than 40 countries. We develop, engineer, manufacture, and support products and systems to protect national security and keep people safe.
Required Education, Experience, & Skills
  • Must have an Active Secret clearance
  • Must have the ability to obtain and maintain a Top Secret clearance.
  • Must have an IAT Level II certification as specified in the DoD 8570
    • Or, have a SECNAV 5239 qualifying degree AND meet the requirements for an IAT II as specified in the DoD 8570 within 6 months of start date.
  • Ability to obtain and maintain Common Access Card (CAC), badge access to the customer's facility, and a SSP network account in good standing.
  • Bachelor's Degree in Computer Science, Information Systems, or related degree preferred and four years position related experience, or equivalent position related experience
  • Ten years of experience with administration, installation and repair of Cisco Call Managers and network infrastructure
  • Expert knowledge of unified communications systems, including familiarity with foundation technologies, VoIP protocols, and communication standards to include SIP, TLS, VoIP codecs.
  • Experience with Cisco Call Manager, Cisco Session Border Controller, Cisco Call Manager Express
  • Experience developing configuration change plans (CCPs) or Change Control Board (CCB) plans, and standard operating procedures (SOP) for unified communications infrastructure, endpoints, and other related equipment
  • Strong analytical skills as well as excellent written and verbal communication skills to include technical documentation skills, and the ability to teach classes to lower-level staff members
  • Experience with DISA STIGs and implementing the security controls on unified communi cations infrastructure
  • Ability to manage multiple priorities
  • Ability to establish and maintain effective working relationships with partners and government officials

Preferred Education, Experience, & Skills
  • Bachelor's Degree in Computer Science, Information Systems, or related degree preferred
  • CCNA Collaboration
  • Network Management experience
  • VoIP Design experience

Pay Information
Full-Time Salary Range: $77814 - $132283
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do-from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.
This position will be posted for at least 5 calendar days. The posting will remain active until the position is filled, or a qualified pool of candidates is identified.

Top Skills

Cisco Call Managers
Cisco Session Border Controller
Sip
Tls
Voip Codecs
Voip Protocols

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The Company
HQ: Falls Church, VA
40,000 Employees
Year Founded: 1999

What We Do

Improving the future and protecting lives is an ambitious mission, but it’s what we do. As a leading aerospace, defense, and security company, we work together to deliver a full range of products and services for air, land, space, and naval forces, as well as advanced electronics, security, information technology solutions and customer support services.

How we work is rooted in purpose – a purpose to protect those who protect us, to unite our community of colleagues and customers, and to drive forward the growth and development of our exceptional team members. It's where purpose connects.

Why Work With Us

We believe your career should be filled with innovation and discovery. And that's exactly what you'll find at BAE Systems. As you work to develop the latest technology and defend national security, you will continually hone your skills and expand knowledge. On a sharp and collaborative team, you will be challenged – and supported – at every turn.

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Employees engage in a combination of remote and on-site work.

As the work place continues to evolve, so do we. Remote and hybrid opportunities are available at BAE Systems depending on the nature of the role. Check your job requisition to learn more.

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