Design Engineer I - Voice Systems

Posted 2 Days Ago
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Rock Hill, SC, USA
In-Office
Junior
Digital Media • News + Entertainment
The Role
Support design, deployment, testing, monitoring and troubleshooting of voice and data network components (LAN/WAN, VoIP, SIP, SBCs). Maintain documentation, participate in implementations and maintenance windows, produce project estimates/drawings, research new technologies, and assist management with budgeting and reports.
Summary Generated by Built In

Comporium is a diversified communications company providing a Quintuple Play of five services -- voice, video, data, wireless and security -- at the retail level; as well as, providing security monitoring and media services for its industry customers. Under this concept, the Comporium Group is uniquely positioned to offer customers a one-stop-shopping for all their communications needs.

SUMMARY
Performs engineering-related duties in support of enterprise objectives with close oversight. Assists with minor translations and routing protocols for voice network. Assists with developing detailed implementation plans to accommodate network growth, security, and enhancements by maximizing functionality of network equipment (switches, routers and gateways). Configure, deploy, test, monitor and troubleshoot telecommunications network components to provide a secure, high-performance network, including services for core LAN/WAN, Voice Over Internet Protocol, Quality of Service, Virtual Local Area Networks, Session Border Controllers and Session Initiated Protocol. Identify and complete tasks requiring attention to detail as directed by management.

RESPONSIBILITIES

  • Prepares necessary project documentation in a timely manner that includes cost estimates, network engineering drawings/designs, and installation specifications.

  • Participates with implementations of new infrastructure and/or making changes to existing networks. Participates with project implementations through completion.  Expected to participate in maintenance windows as needed to support equipment additions and changes.

  • Maintains and keeps current network drawings, configurations, and project documentation. Proactively identifies and recommends areas for improvement on voice and data systems, configurations, and installations.  Uses available network monitoring tools and systems for troubleshooting and for guidance on recommendations.

  • Assists management with other work assignments, including participation in the annual budgetary discussions (making recommendations, proposals, obtaining pricing, etc.) on equipment needs and other changes for the next three-year budget cycle.

  • Participates in meetings pertaining to system requirements for current and future projects with technical teams.  Regularly provides timely written summaries of pertinent meeting details to management. 

  • Stays current with voice and data technologies, practices, and standards; acquires relevant training, attends industry seminars, and maintains required certifications.

  • Research (and tests as needed) new voice and data technologies, designs, and configurations; produces delivery models for implementation with minimal oversight and participate in implementation committees.

REQUIREMENTS

  • 4-year Engineering degree or

  • Other 4-year degree, 2-year technical degree or equivalent training, and 2 years of related technical experience

  • Good written and oral communication, computer, and organizational skills

  • Self-sufficient in Microsoft Office products (Word, Excel, Visio, etc.)

  • Basic knowledge of telecommunications or Internet protocols                                        

  • TDM or VoIP certification required within 18 months of start.

We firmly believe that our company is only as good as the people we employ. Join a company that values its employees and rewards them for a job well done!

Equal Opportunity Employer/Contractor

Skills Required

  • 4-year Engineering degree
  • OR other 4-year degree plus 2-year technical degree or equivalent training
  • 2 years of related technical experience
  • Good written and oral communication, computer, and organizational skills
  • Proficiency with Microsoft Office products (Word, Excel, Visio)
  • Basic knowledge of telecommunications or Internet protocols
  • TDM or VoIP certification required within 18 months of start

Comporium Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Comporium and has not been reviewed or approved by Comporium.

  • Pay Growth & Progression Pay is often characterized as above average, and feedback suggests compensation has improved materially over recent years.
  • Leave & Time Off Breadth Time off offerings include generous PTO that accrues with tenure, paid holidays, and volunteer days. Feedback suggests these elements support work-life balance.
  • Wellbeing & Lifestyle Benefits Wellness support includes an onsite health center for employees and spouses with access to health coaching. Additional lifestyle perks such as service discounts and company outings contribute to overall value.

Comporium Insights

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The Company
HQ: Rock Hill, SC
1,001 Employees
Year Founded: 1894

What We Do

Comporium, Inc., headquartered in Rock Hill, S.C., is a diversified privately held communications company providing voice, video, data, wireless, security/connected home and advertising services. Comporium ranks as the nation’s 13th largest telecommunications provider and 27th largest cable television operator. Comporium is a major investor in Home Telecom, a communications company based in the state’s Low Country; and Immedion, a data storage and managed services company with centers in Columbia, Greenville, Charleston, Rock Hill and Asheville, N.C. Comporium is a partner company in Spirit Communications, a fiber-optic based voice, video and data company serving the Carolinas. Comporium also holds an interest in the connected home/car space through its investments in iControl, CentraLite, SmartHome Ventures, Keen Home and S.C.-based Zubie and Avionex.

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