Voice Engineer 2

Reposted 5 Days Ago
Be an Early Applicant
Cary, NC, USA
In-Office
25K-25K Annually
Mid level
Information Technology • Consulting
The Role
The Voice Engineer L2 handles escalations from NOC and Service Desk, manages VoIP infrastructure, and implements Cisco Voice solutions.
Summary Generated by Built In
Company Description


Thanks & Regards

Nandha
KRG Technologies Inc.

25000 | Avenue Stanford | Suite 243 | Valencia, CA 91355

PH : 661 367 8000 x304  |nandha at krgtech.com

Job Description

Voice Engineer L2

Please note that all Move , Add - Changes are done by Service Desk and PC techs. The Voice operations engineer is an escalation point for NOC, Service Desk as well as PC techs.

Requirements

• Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level Ce1tification. -

• Proficient in VoIP infrastructure and protocols- SIP, MGCP, SCCP and SRTP. Cisco Unified Communication Manager vl0.5 and above. -

• Experience in Cisco Unified Call Manager Express and High Availability solutions. -

• Minimum 3-5 years' experience providing and implementing network infrastructures and must have experience developing, operating, and managing a VoIP environment. -

• Takes ownership of assigned tasks: motivated to improve system design, performance, and overall user experience. -

• Strong understanding of Network Management implementation and Voice network.

• Understanding of integrating Cisco Voice networks with other platforms.

• Experience with implementation and management of Cisco Call Manager servers. -

• Experience with the implementation and management of Cisco Prime Collaboration and modules.

• Understanding the interfacing routers/switches with encryption devices.

• Basic understanding of networking protocols, QoS etc.

• Excellent oral and written communications skills.

Qualifications

 SIP, MGCP, SCCP and SRTP. Cisco Unified Communication Manage

Additional Information

Immediate HIRE

Skills Required

  • Cisco Certified Network Associate (CCNA) Voice/Collaboration or higher level certification
  • Experience in Cisco Unified Call Manager Express and High Availability solutions
  • Minimum 3-5 years' experience in developing, operating, and managing a VoIP environment
  • Experience with implementation and management of Cisco Call Manager servers
  • Excellent oral and written communications skills
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The Company
HQ: Valencia, CA
436 Employees
Year Founded: 2003

What We Do

Established for more than two decades, KRG Technologies, Inc., headquartered in Valencia, CA, is a distinguished leader in Workforce Solutions, Microsoft Technology Solutions & Services, and Edge Computing (iOT) across the USA, Canada, Dubai, and India. Recognized as a Great Place to Work for two consecutive years, and a five-time honoree by Inc5000, and certified with ISO 9001 and 27001, KRG Technologies has demonstrated a steadfast commitment to excellence and innovation in the Information Technology & Services industry. KRG specializes in providing all-around workforce solutions, developing advanced digital applications, Microsoft solutions, and Edge Computing(iOT) for smart spaces. Well-known for getting things done, we focus on finishing work on time and sticking to the budget without sacrificing quality. We are good at making cost-effective solutions that not only meet but go beyond what the client wants, making sure everything goes smoothly and gets the best results. The purpose of KRG’s existence is ‘employment creation’ and we want to have long-term relationships with our employees and clients. To do this, we follow the important principles of being honest and transparent. We offer customers the advantages of: • Software development processes - flawless execution and project management. • Leveraging a combination of proven onsite and offshore • Professional Services Unit to augment your onsite team capacity/capability • Commitment to meet your objectives "on time - within budget" • Aggressive Pricing & Proven Track Record.

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