Voice Data Engineer

Reposted 2 Days Ago
Columbus, OH, USA
In-Office
Junior
Information Technology
The Role
The Voice Data Engineer will monitor and troubleshoot voice and data networks, coordinate telecommunications equipment installations, manage incidents with providers, and implement procedures for telecommunications systems.
Summary Generated by Built In
Company Description

vTech can help you avoid the daunting task of writing and posting job offers, shifting through resumes and laboring through the lengthy interview process. Our Staffing solutions will allow you to elude those tasks and place topnotch, high-caliber professionals in the position you need to fill.
We use our expertise, knowledge, and global resources to deliver top-quality candidates and tailor our IT and Non-IT recruitment services to your needs. This allows us to deliver the required results in a timely manner that meets your schedule at a substantially reduced cost.
We pride ourselves for having one of the fastest growth rate and also the lowest turnover rates in the industry just 2.5 percent annually. We focus on the training and retaining qualified professionals with high personal and work ethics. With the help of our extensive database of internal candidates and CATS applicants tracking system, we can provide quality resources within the limited time frame

Job Description

Requirement Description:

  • This position will function as a highly skilled Voice Data Engineer with specific responsibilities that include:
  • Monitor & troubleshoot ODOT voice & data telecommunications network.
  • Plan & coordinate voice & data project requirements for telecommunications equipment installations/moves.
  • Troubleshoot & coordinate faxes, modems, hubs, routers, switches, controllers & associated cabling for LANs/Wan and communication equipment in ODOT facilities.
  • Supervise and monitor hardware installation & repair in ODOT counties/outposts & right a ways.
  • Inventory & salvage telecommunications & network equipment.
  • Submit incidents with local service providers such as local Teleco/internet providers/State of Ohio One network/State of Ohio CSC.
  • Analyze data on ISP/circuit, usages & outages.
  • Coordinate & track vendor response time & incident reports in order to facilitate more efficient resolution of ISP/circuit outages in telecommunications network system.
  • Add, Modify and setup IP Phones, Voice Gateways, Cisco Agents with 3rd party supported Cisco Call Manager
  • Evaluate project needs and procure resources to complete projects.
  • Participate in development, implementation & administration of telecommunications systems.
  • Develop & implement procedures and policies pertaining to use of network.
  • Act as the escalation point for high priority issues.
  • Working knowledge of voice and data services and technologies.
  • Working knowledge of network applications, switches and servers
  • Strong communication/leadership skills.
  • Strong influence, collaboration and negotiation experience.
  • Ability to collaborate with supporting resources across business and/or functional lines
  • Have excellent oral and written skills/possess strong meeting and work session facilitation skills.
  • Have the ability to work independently and as part of a team, the ability to manage time and resources to meet assigned deadlines.
  • Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills.

Mandatory Requirements/Time:

  • 4-year college degree or equivalent technical study.
  • 4 years of relevant experience.
  • Hands-on VoIP and Telecomm experience.

Desired Skills/Time:

  • Configuring/troubleshooting experience in Cisco networking environment

Qualifications

  • 4-year college degree or equivalent technical study.
  • 4 years of relevant experience.
  • Hands-on VoIP and Telecomm experience.

Desired Skills/Time:

  • Configuring/troubleshooting experience in Cisco networking environment

Additional Information

All your information will be kept confidential according to EEO guidelines.

Skills Required

  • 4-year college degree or equivalent technical study
  • 4 years of relevant experience
  • Hands-on VoIP and Telecomm experience
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The Company
HQ: Washington, District Of Columbia
471 Employees
Year Founded: 2006

What We Do

vTech solution Inc. is a Managed IT Services firm based out of Washington DC with a primary focus on Cloud Computing and Professional Services. vTech was incorporated in January 2006 under the Commonwealth of Virginia as an IT Professional firm. vTech has experienced constant growth over the years and has developed various IT service capabilities by diversifying its service portfolio to IT Consulting, Enterprise Software Solutions, and Cloud Computing Services to provide complete IT Managed Service offerings. Currently, we are one of the nation’s fastest-growing private companies and have been consecutively named in INC. 5000 list for the past five years. Our focus is to enhance the level of success for our clients by efficiently offering the highest quality services. We use the most advanced IT technologies and practices to add value to our client services. We specialized in core competencies which include Cloud solutions, Network Services, Security Solutions, Customized Application Services, System Integration, AI Tools, and Professional IT Services such as Project Management, Staff Augmentation, and IT Infrastructure Services. vTech Solution's unwavering dedication to results defines our brand. Our time-tested management processes, quality control methods, and state-of-the-art work environment ensure that our clients' most complex projects are delivered on time, on budget, and message. "vTech encourages and supports a healthy work-life balance for its employees. It offers a workplace where you can work with dignity and independence. vTech offers a competitive salary and comprehensive benefits package. We offer tuition and training expense reimbursement and a flexible work schedule."

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